Acuity

Sales Support Engineer

Acuity

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $83,300 - $149,900 per year

Job Level

Mid-LevelSenior

Tech Stack

DockerIoTJavaLinuxPython

About the role

  • Support System Integrators and End-User customers with adoption of BAS controls technology
  • Serve as product subject matter expert and dynamic thinker for the Sales Team
  • Lead New Product Introductions and tech-focused sessions/webinars/lunch n learns
  • Support new customer onboardings and provide supplemental product training
  • Attend industry trade shows and deliver product feature demonstrations
  • Support projects adopting new technology for the first time
  • Collaborate with engineering and product teams to stay informed about product capabilities
  • Work directly with System Integrators, End Users, and Regional Sales Managers to create and manage schedule of commitments

Requirements

  • Application engineering and/or programming background in BAS controls
  • Exceptional knowledge and understanding of the Tridium Niagara Framework (EC-Net/Distech)
  • Ability to take a station from scratch to a complete automation system
  • Solid fundamental understanding of HVAC systems
  • Ability to think logically and write programs for HVAC control
  • Knack for explaining complicated topics in layman’s terms
  • Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
  • Fundamental understanding of MSTP and IP networking
  • Experience with IoT integrations and APIs (helpful)
  • Ability to write code in Python, Java, C++ (helpful)
  • Personal hobbies including tinkering, building, or creating (helpful)
  • Advanced understanding of IP networking (helpful)
  • Experience with Linux and/or Docker/Containers (helpful)
  • Willingness to travel and work a hybrid schedule
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