
Sales Support Specialist
Acuity
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $41,600 - $74,900 per year
About the role
- Lead cross-functional meetings and make independent decisions that impact program launches, promotions, and account initiatives.
- Serve as the primary advisor and subject matter expert on account-level strategies, ensuring that customer and business requirements are aligned.
- Oversee SKU management and product lifecycle transitions, exercising discretion to prioritize resource allocation and phase-in/phase-out strategies that affect business performance.
- Analyze POS, sales, and customer data to identify macro-level trends, risks, and opportunities, and translate them into actionable strategies for Sales, Supply Chain, and Demand Planning teams.
- Lead financial reconciliations with authority to resolve disputes, deductions, and penalties, collaborating with Accounts Receivable and Customer Resolution teams.
- Act as a consultative partner to senior stakeholders, influencing customer engagement models and operational support strategies.
Requirements
- Bachelor’s degree required; advanced degree in Business, Operations, or Supply Chain preferred
- 5+ years of experience in sales operations, program management, or business operations with national or strategic customers
- Demonstrated ability to exercise independent judgment on operational and financial matters of significance
- Strong analytical skills with proven ability to translate complex data into actionable insights
- Excellent cross-functional leadership, communication, and strategic influencing skills.
Benefits
- Health care
- Dental coverage
- Vision plans
- 401K benefits
- Commissions/incentive compensation depending on the role
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisfinancial reconciliationSKU managementproduct lifecycle managementsales operationsprogram managementbusiness operationsresource allocationcustomer data analysisoperational strategy
Soft Skills
independent judgmentanalytical skillscross-functional leadershipcommunication skillsstrategic influencingconsultative partnershipstakeholder engagementdecision makingproblem solvingcollaboration
Certifications
Bachelor's degreeadvanced degree in Businessadvanced degree in Operationsadvanced degree in Supply Chain