Acuity, Inc.

Account Manager

Acuity, Inc.

full-time

Posted on:

Location Type: Remote

Location: Anywhere in the World

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Salary

💰 $98,000 - $126,000 per year

About the role

  • Proactively solicits and drives new business within assigned accounts through expansions and new product offerings.
  • Creates, monitors, and manages a sales pipeline to ensure consistent achievement of quotas and metrics for assigned accounts.
  • May lead the contract renewal process, including coordinated efforts with sales, customer success, legal and technical groups.
  • Through a consultative approach, uncovers customer business issues and crafts value-based proposals as a trusted advisor.
  • Research target accounts to identify and assess customer needs and effectively link product value, features/benefits to those needs.
  • Works with internal resources to present and position company products and services to new divisions of existing clients.
  • Develops and maintains current product knowledge and can explain the business value of our offerings.
  • Prepares presentations, demonstrations, and sales contracts.
  • Participates in Executive Business Reviews with the Customer Success Manager across a book of assigned accounts to develop a deep understanding of the client's needs and difficulties.
  • Links HR Acuity’s products back to key business issues.
  • Proactively engages with clients to determine ongoing satisfaction, demonstrated value of HR Acuity products and services, and emphasizes the client's return on investment.

Requirements

  • Minimum of 2 years of B2B account management in a SaaS organization
  • Proven success in consistently achieving customer growth goals
  • Strong sales acumen and motivation to excel in a sales environment with quota responsibilities
  • Passion for helping customers solve business issues with advanced technology solutions
  • Effective communication with customers, building relationships, and uncovering opportunities with a value-based approach
  • Negotiation skills and ability to navigate a customer's internal organization (e.g., finance, legal, IT)
  • Proficient in communicating and influencing various organizational levels, from Senior Leadership to C-level executives
  • Ability to work both independently and within a team environment
  • Proficiency with Salesforce
  • Experience in HR Technology (plus)
Benefits
  • Stay healthy and happy with our comprehensive medical, dental and vision plans.
  • You can also choose from FSA or HSA options to suit your needs.
  • Save for your future with our 401K plan that matches your contributions.
  • Enjoy paid leave for various life events, such as sickness, disability, or parenthood.
  • Own a piece of the company with our #Allin Shares Program.
  • Take a break from work with our unlimited PTO policy to refresh and recharge.
  • Company paid holidays, birthday day off, closed 4th of July week and December holiday week, half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time.
  • Earn extra cash by referring qualified candidates to join our team.
  • Access professional and personal support through our employee assistance program.
  • Work from anywhere with our remote work environment that fosters collaboration and creativity.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B account managementsales pipeline managementcontract renewal processvalue-based proposalsproduct knowledgepresentationsdemonstrationssales contractscustomer growth goalsnegotiation skills
Soft Skills
sales acumencustomer relationship buildingconsultative approacheffective communicationproblem-solvingteam collaborationindependent workinfluencing skillsmotivationcustomer satisfaction