
Partner Growth Manager
ActiveCampaign
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Act as the lead relationship manager for a group of named channel partners, focusing on maximizing the revenue impact of your assigned book of business.
- Design and implement strategies and processes to maximize partner revenue and satisfaction, actively working to minimize churn and identify cross-sell, up-sell, and new business opportunities.
- Develop expertise in ActiveCampaign’s platform and solutions to effectively coach, support, and challenge partners to achieve greater sales and growth.
- Partner with internal teams—including technical support, sales, marketing, and product—to proactively ensure all partner needs are being met and to collect crucial feedback for continuous program improvement.
- Develop a deep understanding of each partner’s unique business model to recommend ActiveCampaign features and functionality that enable them to meet both their and their clients' objectives.
- Liaison with the Partner Community and Advocacy team on targeted campaigns, engagement initiatives, and nurturing programs to increase partner participation and motivation.
Requirements
- 5+ years of hands-on experience in SaaS customer success or account management, with a strong preference for channel sales or partner management.
- Proven passion for providing an exemplary partner experience and building mutually beneficial and lasting relationships.
- Demonstrated understanding and application of effective service, co-selling, and sales pipeline management strategies, including previous experience with forecasting.
- Exceptional organizational and communication skills—both verbal and written—with the ability to serve as the voice of the partner internally.
- Ambitious, consistent, and willing to try multiple avenues to achieve goals, coupled with a demonstrated ability to deal with rapid change and be a strong team player.
- A professional interest in gaining or growing experience in the high-demand field of channel partner management.
- Fluency in multiple languages, such as Portuguese and English.
Benefits
- Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
- Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
- Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
- Total Rewards: Meal vouchers for office lunches, a home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
- Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSaccount managementchannel salespartner managementsales pipeline managementforecastingActiveCampaign
Soft Skills
relationship managementpartner experienceorganizational skillscommunication skillsteam playeradaptabilityambition