ActioNet, Inc.

Architect

• Lead the design and delivery of scalable, high-quality software solutions.
• Design small-to-medium systems.
• Write clean, testable code.
• Conduct code review before deployment and coach developers on any issues discovered.
• Foundational understanding of RESTful or GraphQL APIs.
• Identify and fix bottlenecks, from slow SQL queries to bloated frontend bundles.
• Coach and mentor mid-junior developers.

Development Lead – Architect

Data Scientist

• Design and implement vehicle routing and scheduling algorithms using OR-Tools to generate optimal field assignments
• Develop clustering algorithms to group workloads geographically and minimize travel time/cost
• Implement constraint models (capacity, time windows, skills, priorities, survey rules) within the optimizer
• Integrate the optimizer with the Mojo control system APIs for job intake, execution, and results publishing
• Build batch and real-time optimization modes to support both scheduled and on-demand routing
• Refactor optimizer components into modular, extensible strategy interfaces for new routing heuristics
• Implement data preprocessing pipelines to normalize locations, distances, and travel matrices
• Develop automated test harnesses validating solution correctness against known datasets and constraints
• Implement “solution quality” scoring metrics (distance, balance, SLA adherence, cost) to evaluate goodness of routes
• Create regression benchmarks comparing new algorithm performance vs. baseline outputs
• Add parallel processing and scaling support to handle large route sets and high agent counts
• Instrument services with logging and metrics to track runtime, solver performance, and solution quality
• Package optimizer services for CI/CD deployment with reproducible builds and environment configs
• Document routing logic, constraints, integration points, and operational runbooks
• Provide production support, tuning, and continuous improvement of optimization heuristics and performance

Data Scientist – Design and Development Support

Account Manager

• Serve as the primary point of contact for assigned customers and partner organizations
• Develop and maintain strong customer relationships
• Translate customer requirements into infrastructure solutions
• Conduct recurring meetings with assigned branch leadership
• Support customers in Hardware and Operating Systems migration plans
• Coordinate the full lifecycle of infrastructure requests
• Manage ServiceNow requests and change activities
• Oversee delivery activities including cloud onboarding

Customer Relationship Manager – Infrastructure and Cloud

• Serve as the primary point of contact for assigned customers
• Develop and maintain strong customer relationships
• Gather, document, validate, and prioritize business and technical requirements
• Translate customer requirements into infrastructure solutions
• Conduct recurring meetings with assigned branch leadership
• Support customers in developing migration and modernization plans
• Maintain customer communications including status reporting
• Coordinate the full lifecycle of infrastructure requests
• Monitor delivery schedules, dependencies, risks, issues, and escalations
• Support acquisition tracking and financial visibility for customer projects
• Drive continual service improvement efforts

Program Manager

• Lead the planning, execution, and delivery of complex IT projects and multi-project programs across the enterprise
• Serve as the primary point of contact for program delivery, performance, and reporting
• Establish and maintain PMO governance frameworks, policies, processes, and performance metrics
• Oversee enterprise modernization portfolios and ensure alignment with organizational strategy and mission objectives
• Provide strategic guidance to executive leadership, including CIO and CTO stakeholders
• Ensure alignment with federal governance and compliance requirements including OMB A-11, OMB A-123, and FITARA
• Develop and enforce project management standards, methodologies, and best practices across the PMO
• Manage program budgets, resource allocation, schedules, and financial oversight
• Identify, assess, and mitigate program and project risks while ensuring continuity of delivery
• Coordinate cross-functional teams and integrate efforts across multiple business units and technical teams
• Conduct system and program assessments and recommend operational and technical improvements
• Develop and maintain program documentation including project plans, governance artifacts, and performance reports
• Implement performance tracking, reporting dashboards, and executive level briefings
• Ensure compliance with security, regulatory, and organizational standards
• Drive continuous improvement initiatives to enhance PMO maturity and operational effectiveness
• Monitor industry trends and emerging project management tools, frameworks, and methodologies
• Represent the PMO in strategic planning sessions, executive decision making, and governance boards
• Mentor and provide leadership to project managers and PMO staff, fostering professional development and best practices adoption

PMO Program Manager

Network Engineer

• Design and implement advanced network architectures to support organizational goals and scalability.
• Lead the planning and execution of network upgrades, migrations, and expansions.
• Perform advanced troubleshooting and root cause analysis for critical network issues.
• Optimize network performance and scalability through proactive monitoring and adjustments.
• Develop and enforce network policies, procedures, and security protocols.
• Manage the lifecycle of network hardware and software, including procurement and upgrades.
• Collaborate with stakeholders to assess and address long-term network requirements.
• Document network designs, configurations, and operational procedures for knowledge sharing.
• Mentor and train junior engineers to build team expertise and capabilities.
• Ensure compliance with federal IT security standards, such as FISMA, NIST, and other applicable regulations.

Network Engineer Level III, Firewall

Software Engineer

• Designing small-to-medium systems
• Writing clean, testable code
• Conduct peer code reviews
• Foundational understanding of RESTful or GraphQL APIs
• Identifying and fixing bottlenecks from slow SQL queries to bloated frontend bundles

Mid-Level Developer

• Designing small-to-medium systems
• Writing clean, testable code
• Conduct peer code reviews to help keep the codebase sane.
• Foundational understanding of RESTful or GraphQL APIs that are intuitive for other team members to use.
• Identifying and fixing bottlenecks, from slow SQL queries to bloated frontend bundles.