Action Property Management

Director

• Lead IT Department to maintain the highest standards of security
• Drive organization-wide security awareness and training
• Optimize operational efficiencies across IT processes
• Build high-performing technology team
• Oversee reliable, scalable IT operations for 800 employees
• Partner with CIO to align technology operations with company objectives
• Establish IT governance, policies, and standards

Director of IT

Manager

• Provide leadership and oversight for all operations within the assigned region, ensuring consistency, scalability, and alignment with Action standards.
• Drive operational excellence across the region by analyzing KPIs, identifying trends, and implementing corrective strategies.
• Ensure compliance with contractual obligations, company policies, SOPs, and applicable laws and regulations.
• Serve as an escalation point for complex operational, client, or personnel matters.
• Lead, mentor, and develop Regional Managers, fostering a culture of accountability, collaboration, and high performance.
• Oversee performance management, coaching, succession planning, and corrective action processes for regional leadership.
• Partner with HR and senior leadership on talent strategy, workforce planning, and leadership development initiatives.
• Maintain senior-level relationships with board members, developers, and key stakeholders.
• Attend board meetings and major client engagements as needed to demonstrate upper-level leadership presence and support client retention.
• Assist in identifying and prioritizing target markets, communities, and growth opportunities within the region.
• Partner with senior leadership to support proposal pricing and staffing models, helping ensure margins remain aligned with company targets while supporting continued revenue growth.

Regional Manager, Onsite

Controller

• Responsible for the accounting and financial operations of the company, including the production of weekly, monthly, and annual financial reports.
• Maintenance of accounting records, and development of policies and procedures to facilitate all accounting-related functions.
• Ensure reported results comply with generally accepted accounting principles.
• Oversee the flow of all financial information from the initial transaction through completed financial statements.
• Oversee core accounting operations and financial reporting while partnering with leadership to support a growing organization.

Software Engineer

• Provide day-to-day administrative support to the Engineering team
• Prepare and distribute reports, spreadsheets, and correspondence
• Manage emails, phone calls, and general communications
• Schedule meetings, coordinate calendars, and assist with logistics
• Maintain organized digital and physical files
• Support special projects and other administrative tasks as needed

Manager Assistant – Temporary Full Time

General Counsel

• Provide expert & strategic legal advice to support the growth & success of the business.
• Anticipate issues, assess risk strategically, and provide hands-on counsel to executives & business teams to address critical legal and business challenges.
• Navigate the tension between business realities and legal protections, guiding teams to avoid pitfalls at the operations level.
• Contribute to overall profitability.

• Provide comprehensive administrative and operational support to the team.
• Manage daily office operations, handle correspondence, schedule appointments, and prepare reports.
• Assist residents with inquiries, process payments, and coordinate move-ins/move outs.
• Support the architectural review process, scheduling meetings and tracking project progress.
• Assist with financial tasks, such as processing invoices and maintaining records.
• Perform various tasks as assigned, such as coordinating meetings, preparing communications, and managing vendor relationships.

Manager Assistant

Accounts Receivable

• Set up new associations in accounting platform, including operating account bank codes, owner listing, recurring charges, and balance forwards.
• Deliver HOA transition, balance forwards, and homeowner setups in alignment with established timelines, maintaining an 85%+ on-time, first-pass accuracy rate and minimizing downstream corrections.
• Execute external ledger reviews and imports into CINC with accurate validation of balances, mappings, and opening positions to minimize post-import corrections and cleanup.
• Process escrow closings and ownership changes within required processing windows, coordinating with escrow, banking, and internal partners to prevent delays and escalations tied to incomplete or inaccurate information.
• Process all new phase closings and related setup in accounting platform.
• Act as point of contact for escrow closing documents and other escrow needs.
• Prepare and support developer billing activity in accordance with established schedules, ensuring billing is issued correctly the first time and discrepancies are identified and addressed prior to issuance.
• Process escrow checks and maintain accurate payment records.
• Enter miscellaneous charges, adjustments, and credits into accounting system.
• Research and resolve misapplied payments in a timely manner.
• Maintain clear, up-to-date documentation and visibility on in-progress transition and development work, proactively identifying risks or timing issues before deadlines are impacted.
• Communicate with banks, homeowners, and escrow companies to resolve check research items, including returned or misapplied payments.
• Collaborate with the Accounts Receivable team and other accounting staff to support month-end closing activities.
• Provide excellent internal and external customer service, responding to inquiries regarding payments and account balances.
• Other duties as assigned.

Accounts Receivable – HOA Transition & Development

Recruitment

• Lead full-cycle recruitment for management, executive, and complex roles.
• Proactively source passive candidates using LinkedIn Recruiter and creative strategies.
• Build and maintain strong leadership pipelines for current and future needs.
• Partner with Regional Managers and senior leaders as a trusted advisor.
• Attend networking events, industry functions, and recruitment initiatives.
• Drive searches forward with urgency and minimal oversight.
• Influence, negotiate, and close top talent while delivering an exceptional candidate experience.

Senior Recruiter – Management & Executive Search

Business Development Rep

• Drive new business for Action Property Management
• Lead generation, proposal and contract negotiations
• In-person and zoom presentations
• Attend tradeshows/client events
• Cultivating client relationships

New Business Development Manager

Community Manager

• Manage 4 to 7 communities
• Provide dedicated support from key departments
• Focus on key objectives and exceed client expectations
• Attend evening Board meetings as required
• Collaborate with teams to enhance service quality

Community Manager I

• Manage 4 to 7 communities and offer a level of service that surpasses client expectations.
• Be provided dedicated support from key departments to stay focused on key objectives.
• Collaborate with clients and teams to ensure high standards in HOA management.