
Support Engineer
Actian
full-time
Posted on:
Location Type: Hybrid
Location: Rome • Italy
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About the role
- Join HCL Software’s growing team in the fast-paced software sector
- Contribute to the development of impactful software products
- Collaborate with a diverse team of professionals in various roles
- Engage in advanced technical support and issue resolution
- Help drive projects towards success through analytical and problem-solving skills
Requirements
- Bachelor’s degree in computer science, information technology, or mathematics
- 5 years of Java.
- Have a knowledge of at least one of the other most common development languages would be a plus (C/C++, JavaScript, Python)
- Good hands on experience in HTML, CSS, Javascript, UI frameworks such as Bootstrap, React Js, D3.Js etc)
- Preferable knowledge in Web Server technologies and Database technologies
- Preferable experience in Automation domain
- Experience in consuming/developing RESTful API
- Knowledge of the most common software technologies and design patterns
- Development experience on multiple projects
- Strong analytical and problem-solving skills to address technical challenges and ensure project success
- Provide advanced technical support for escalated incidents that cannot be resolved by Level 1 and Level 2 teams
- Diagnose and resolve complex issues across applications, infrastructure, and integrations
- Ability to communicate technical information clearly and collaborate with various stakeholders
- Ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts
- Fluent Italian is a must
- Fluent English is a valuable requirement
Benefits
- Health and Life Insurance at zero cost for the employees
- Meal vouchers
- Flexible working hours
- Professional training and development opportunities
- A comfortable environment at the office with relax areas with tapis roulant, flipper, videogames and table football
- Ergonomic equipment to work at the office and at home. The work location is in Rome and that the applied working model is partially in presence, on a weekly basis
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JavaCC++JavaScriptPythonHTMLCSSBootstrapReactD3.js
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationteamwork
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in information technologyBachelor’s degree in mathematics