Junior Account Manager – Zoho Solutions
ACS Pro
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Prospect and qualify new clients for the Zoho portfolio.
- Maintain active post-event relationships with clients to generate new business.
- Serve as the primary point of contact between clients and the technical/commercial teams, understanding needs and proposing solutions within the Zoho ecosystem.
- Identify upsell and cross-sell opportunities with a focus on account expansion.
- Participate in alignment meetings, product demonstrations, and client trainings.
- Collaborate with the implementation, pre-sales, and support teams to ensure an efficient customer journey.
- Update the CRM with strategic information about clients.
Requirements
- Previous experience as an Account Manager or in Inside Sales.
- Clear, consultative, and empathetic communication skills.
- Organized, process-oriented, with an analytical mindset.
- Experience working with B2B clients (preferably in technology or SaaS).
- Familiarity with CRM systems for logging activities and managing the pipeline.
- Ability to assess client needs, identify pain points, and evaluate solution fit.
- Proactive, revenue-expansion focused (hunter) profile with strong results orientation.
- Routine management skills, especially for follow-ups and pipeline control.
Benefits
- Collaborative, innovative work environment with autonomy
- Access to Zoho training and certification programs
- Opportunities for growth within the organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
consultative communicationempathetic communicationorganizational skillsprocess-orientedanalytical mindsetproactiveresults orientationroutine managementclient needs assessmentpain point evaluation