ACRT Services

Operations

• Supervise and assist the operations team: Coordinate work schedules for personnel
• Oversee projects and supports technicians, line locators, and meter readers
• Assist personnel in these areas when objective goals are not being met
• Supervise and train employees, accordingly
• Must be willing to travel (potentially overnight) when required
• May require walking for long distances (occasionally up to 30 miles per day) in various weather conditions (rain, sleet, hair, snow, extreme heat or cold, etc.)
• Exert physical force moving objects (routinely 10lbs. of force, up to an occasional 50lbs. of force.)
• Act as the liaison between the field, corporate, and clients: Attend and conduct meetings to ensure the terms and conditions of the contract are being met
• Capable of starting new contracts and assisting sales team as needed
• Assist the Operations Manager, Director of Operations, and President as needed
• Prepare documents, reports, analyses, and presentations, such as monitoring or producing time sheets, job costs, profitability, audits, productivity, and purchase information
• Communicate with customers
• Refer all customer complaints to the appropriate authorities
• Understand customer guidelines and adhere to those guidelines
• Facilitate client communication when needed
• Other duties as assigned

Assistant Operations Manager

Program Manager

• Provide field oversight support for the Natural Resources Management (NRM) Enterprise Safe Access Program (ESAP)
• Perform access road inspections in the field
• Complete desktop reviews of assigned inspection areas
• Field collect spatial data within the approved GIS platform
• Complete inspection reports which include a narrative description of current road conditions
• Oversee contractors performing access road construction and/or maintenance work
• Conduct safety engagements and report any safety hazards

Vegetation Program Manager

Project Manager

• Supervise and provide guidance to a team of line locator technicians.
• Conduct performance evaluations, provide training, and foster professional development within the team.
• Oversee the daily ticket schedule and monitor safety, work quality and completion.
• Ensure equipment is in good working condition.
• Troubleshoot and resolve technical issues.
• Routinely audit field employees.
• Maintain and monitor employee Operator Qualifications (OQ’s).
• Ensure all work is performed in compliance with safety regulations and company policies.
• Conduct safety inspections and audits to identify potential hazards and implement corrective actions.
• Stay updated on industry standards and regulatory requirements related to line locating practices.
• Maintain accurate records of completed work orders and pictures.
• Prepare and submit regular reports on team activities, performance, and any incidents or issues encountered.
• Utilize computerized systems to track work orders, inventory, and other relevant data.
• Address customer inquiries and complaints related to locate work orders.
• Coordinate with other departments to ensure customer satisfaction and resolve service issues promptly.
• Provide technical support and guidance to customers as needed.
• Manage inventory of locating devices, tools, and parts to ensure adequate supply for ongoing operations.
• Coordinate with procurement to order necessary equipment and materials.
• Implement inventory control procedures to minimize waste and loss.

Project Manager, Utility Line Locating

• Supervise and assist the operations team: Coordinate work schedules for personnel
• Oversee projects and supports technicians, line locators, and meter readers
• Assist personnel in these areas when objective goals are not being met
• Supervise and train employees, accordingly
• Must be willing to travel (potentially overnight) when required
• May require walking for long distances (occasionally up to 30 miles per day) in various weather conditions (rain, sleet, hair, snow, extreme heat or cold, etc.)
• Exert physical force moving objects (routinely 10lbs. of force, up to an occasional 50lbs. of force.)
• Act as the liaison between the field, corporate, and clients: Attend and conduct meetings to ensure the terms and conditions of the contract are being met
• Capable of starting new contracts and assisting sales team as needed
• Assist the Operations Manager, Director of Operations, and President as needed
• Prepare documents, reports, analyses, and presentations, such as monitoring or producing time sheets, job costs, profitability, audits, productivity, and purchase information
• Communicate with customers
• Refer all customer complaints to the appropriate authorities
• Understand customer guidelines and adhere to those guidelines
• Facilitate client communication when needed
• Other duties as assigned.