Senior Solutions Engineer
Acronis
full-time
Posted on:
Location Type: Remote
Location: Italy
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Job Level
About the role
- Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
- Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
- Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
- Analyze business requirements, market strategies, and policies relating to data protection.
- Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
- Facilitate customer evaluations and proof of concept activities for Acronis solutions.
- Perform technical troubleshooting and secure technical wins during the pre-sales process.
- Position solutions that address customer business problems and act as a technical advisor.
- Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
- Gather technical requirements, develop cost-effective solutions, and present them to prospects.
- Develop responses to RFIs & RFPs.
- Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
- Understand complex customer needs and develop innovative solutions.
- Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.
Requirements
- At Least 5 years of experience in a relevant position
- Cloud-based applications such as Microsoft 365 and Google Workspace
- Backup, Disaster Recovery, and Storage solution design experiences
- Security experience in one or more areas: Antivirus / Ransomware Protection, EDR/MDR/XDR, Email Security, Network Security
- Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
- The ability to articulate technical and business value propositions
- Experience in customer and sales opportunity management practices
- Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
- A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
- Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
- Fluent in English
- Ability to travel (including international)
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cloud-based applicationsbackup solution designdisaster recovery solution designstorage solution designantivirus protectionransomware protectionEDRMDRXDRemail security
Soft skills
problem-solvinglisteningcreativityteam playerattention to detaildisciplinecommunicationpersuasivenessnegotiationintuitiveness