Acrisure

Associate Account Manager – Korean Bilingual

Acrisure

full-time

Posted on:

Location Type: Hybrid

Location: Queens • New York • United States

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Salary

💰 $24 - $25 per hour

About the role

  • Perform daily service on assigned task by Producers and/or Account Executives with the agency’s written procedures including, but not limited to: Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence.
  • Respond to client inquiries, incoming mail, and company request needs on a timely basis.
  • Supports and informs coverage plans as necessary.
  • Insurance marketing and sales.
  • Collect renewal data on assigned accounts.
  • Claims support.
  • Review new/renewal policies and endorsements to insure items were received as ordered.
  • Maintain accuracy of client data in agency management system (Applied Systems / EPIC).
  • Document all activities in agency management system (Applied Systems / EPIC).
  • Understand and utilize upload, download and interface technology.
  • Assist other agency departments in securing and/or providing information necessary to issue appropriate polices in their department for which we have a mutual client.
  • Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.
  • Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.
  • Maintain knowledge of current underwriting requirements of contracted insurance carriers.
  • Maintain knowledge of policy provisions and any changes in these provisions.
  • Complete other functions and assignments as assigned including back-up duties.

Requirements

  • Active Property & Casualty Producer License or ability to obtain one within 60 days of hire date.
  • Korean Bilingual
  • Strong organizational skills- ability to prioritize and be proactive.
  • Computer skills, specifically Microsoft Word, Outlook and Excel
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages.
  • Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form.
  • Applied Systems / EPIC experience a plus.
  • High School diploma required, Associate Degree or higher preferred. CPCU or special training course completion a plus.
Benefits
  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Offering hybrid work option
  • Opportunities for Growth
  • Parental Leave
  • Generous time away
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance marketingclaims supportaccount transactionspolicy provisionsmathematical skillsreasoning skills
Soft Skills
organizational skillsproactiveproblem-solvingcommunication
Certifications
Property & Casualty Producer LicenseCPCU