Director of Personal Lines Placement
Acrisure
full-time
Posted on:
Location Type: Office
Location: Grand Rapids • Illinois • Iowa • United States
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Salary
💰 $180,710 - $244,490 per year
Job Level
About the role
- Partners with the Vice President of Placement to implement and execute a comprehensive placement strategy with North American Specialty/International and our strategic and specialty carrier partners aligned with our business objectives and the needs of our clients across all industry verticals
- Evaluate North American Specialty/International and carrier performance based on key metrics such as service levels, claims handling, and underwriting responsiveness, and provide feedback to carriers to drive continuous improvement
- Ensure compliance with all applicable insurance laws, regulations, and carrier guidelines, staying updated on changes and communicating requirements to internal stakeholders
- Accountable for ensuring that the division’s placement offerings are accessible, user-friendly, and dependable
- Manage carrier activities, ensure efficient processes, resource allocation and adherence to established policies and procedures
- Identify opportunities for process optimization, automation, and streamlining, leveraging technology and innovation to enhance operational efficiency and scalability
- Collaborate with our underwriting teams to assess client risks and tailor placement strategies to meet specific client needs while ensuring adherence to carrier guidelines
- Establish and monitor key performance indicators (KPIs) to measure carrier placement performance, track metrics, and provide regular reports to senior leadership
- Lead, mentor, and develop a high-performing carrier placement team, fostering a collaborative and supportive work environment focused on achieving departmental and organizational goals
Requirements
- Proven record of driving operational excellence and efficiency in service of dynamic client experiences
- Experience supporting business development lifecycle
- Self-motivating and has the ability to motivate others to achieve and excel in a fast-paced, dynamic environment
- Excellent business and people decision-making skills and problem-solving abilities
- Model positive energy and handle stress in the face of challenges, deadlines, and aggressive financial commitments
- Excellent leadership and coaching ability
- Deep understanding of markets, clients, and competitors
- Adept at cultivating and growing productive, long-term customer relationships
- Bachelor’s degree in business administration or related field
- Must currently hold an active property & casualty license
- Minimum of 10 years of progressive experience in the insurance and/or financial services industries
- Minimum of 5 years of industry related leadership experience in insurance operations, insurance management, and/or insurance administration
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational excellenceprocess optimizationautomationkey performance indicatorsclaims handlingunderwriting responsivenessbusiness development lifecycleinsurance operationsinsurance managementinsurance administration
Soft skills
leadershipcoachingproblem-solvingdecision-makingmotivationcollaborationcustomer relationship managementstress managementadaptabilitycommunication
Certifications
property & casualty license