Acquisition.com

HubSpot Support Specialist

Acquisition.com

full-time

Posted on:

Location Type: Remote

Location: Nevada • United States

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Salary

💰 $60,000 - $75,000 per year

About the role

  • Provide HubSpot support and administration end to end, including user management, permissions, objects, pipelines, workflows, reporting, and overall system configuration.
  • Serve as the primary point of contact for a high volume of HubSpot ticket requests, managing intake, prioritization, and resolution based on impact and defined SLAs.
  • Identify recurring issues and root causes across HubSpot, integrations, and internal systems, and implement durable solutions that reduce ticket volume over time.
  • Maintain strong data hygiene and governance to ensure HubSpot remains a trusted source of truth for reporting and decision-making.
  • Partner with Sales, Marketing, Operations, Product, and Engineering to support and stabilize HubSpot integrations, including an internal platform with an integrated payments module.
  • Create and maintain documentation, SOPs, and training materials that improve consistency, enable self-service, and reduce ongoing support burden.

Requirements

  • 2+ years of hands-on experience administering HubSpot or a comparable CRM in a production environment, with end-to-end ownership of configuration and support.
  • Experience supporting high-volume CRM environments, including managing intake, prioritization, and resolution through a ticketing system or structured request process.
  • Strong technical understanding of HubSpot configuration and automation, including users, permissions, objects, workflows, reporting, and data governance.
  • Experience supporting and troubleshooting CRM integrations with third-party SaaS tools and internally developed systems.
  • Ability to partner effectively with Sales, Marketing, Operations, Product, and Engineering to translate business needs into scalable system solutions.
  • Excellent communication, organization, and prioritization skills, paired with a growth mindset and focus on long-term system improvement.
Benefits
  • Flexible Unlimited Paid Time Off and Company-wide Holidays
  • Employer sponsored Medical, Dental, & Vision plans
  • $1,950 annual Employer HSA contribution
  • FSA options including dependent care
  • Employee assistance program and mental health resources
  • Employer match program for 401(k), eligible for both Traditional and Roth accounts
  • $1,200 annual wellness reimbursement through JOON that supports health, family care, pet care, fitness, and more!
  • For local or visiting team members, enjoy access to a state of the art gym at our HQ in Las Vegas
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HubSpot administrationCRM configurationdata governanceworkflow automationreportinguser managementpermissions managementticketing systemtroubleshootingSOP creation
Soft Skills
communicationorganizationprioritizationcollaborationproblem-solvinggrowth mindsetattention to detailself-service enablementstakeholder managementsystem improvement