Acquisition.com

Operations

• Partner with the CEO to operationalize the company’s strategic priorities into clear, measurable goals.
• Build the company’s annual and quarterly planning framework — ensuring every department is aligned and accountable.
• Lead cross-functional operating rhythms (weekly, monthly, quarterly) that drive execution and transparency.
• Connect strategy to systems, metrics, and daily actions across all teams.
• Architect scalable processes across all departments to support rapid growth without losing quality.
• Implement company-wide SOPs, reporting structures, and performance frameworks.
• Oversee the design and improvement of workflows, dashboards, and automation tools that enhance productivity.
• Continuously evaluate and refine systems for efficiency, clarity, and scalability.
• Manage and mentor department leaders across Operations, Finance, and People.
• Build an accountable leadership culture that emphasizes ownership, communication, and execution.
• Oversee recruiting, onboarding, and training systems that ensure the right people are in the right roles.
• Own company-wide efficiency, margin, and resource utilization targets.
• Collaborate with Finance on forecasting, budgeting, and performance reporting.
• Use data to identify bottlenecks, anticipate risks, and make operational decisions proactively.
• Establish KPI frameworks that make performance visible, actionable, and accountable.
• Build dashboards that provide real-time visibility into execution across all business units.
• Create an operating system that scales — one that leaders trust, teams understand, and data validates.
• Maintain a balance between speed and precision, ensuring decisions are both informed and executed quickly.

VP of Operations

Artificial Intelligence

• Own the end-to-end execution of AI tools, from development through production, ensuring systems are reliable, scalable, and used in real workflows
• Build and deploy AI-powered tools and backend logic for member-facing products (e.g., VSL Generator, GTM Planner, Sales Script Builder)
• Integrate systems across CRMs, automation platforms, and third-party APIs while maintaining clean, reliable data flow
• Develop and maintain automation across core operations (onboarding, billing, renewals, access, fulfillment, and revenue verification)
• Build and manage data pipelines and systems that power real-time dashboards for growth, engagement, retention, and revenue
• Support AI-driven sales, marketing, content, and community systems, including campaign automation, lead scoring, and content workflows
• Write clean, maintainable code, follow architecture standards, proactively identify tradeoffs, and fully document systems, APIs, and workflows

AI Automation Specialist

Director

• Lead the post-production department across all brands, including long-form series, podcasts, DTCs, and social cutdowns
• Manage and develop a team of editors, sound designers, and packaging specialists
• Set expectations, performance standards, and quality benchmarks across the entire post pipeline
• Build a culture of speed, precision, accountability, and continuous improvement
• Build and enforce standardized post workflows that reduce errors, missed deadlines, and revision cycles
• Own all post-production scheduling, throughput planning, and delivery timelines across all brands
• Create clear intake systems so production teams can hand off footage cleanly and consistently
• Maintain visibility into production calendars and ensure post resourcing is planned weeks in advance
• Coordinate directly with Creative Producers, Director of Content, and production teams to ensure post execution matches creative intent
• Identify, test, and implement AI tools that materially increase editing speed and output quality
• Partner with Tech team to build AI-driven systems for captioning, transcription, rough cuts, sound cleanup, b-roll search, versioning, and repurposing
• Establish clear AI usage expectations for editors and post team members
• Ensure AI is integrated without compromising quality, taste, or brand consistency
• Own the final output quality across all long-form and short-form content
• Ensure editing style, pacing, sound design, and storytelling standards match the creative direction of each brand
• Reduce creative drift by building clear post playbooks and review standards
• Maintain a consistent high quality bar even as the team scales
• Build systems that shorten turnaround time and increase weekly publishing volume
• Reduce dependency on external post vendors by building internal capacity and quality
• Track editing velocity, revision cycles, delivery reliability, and post bottlenecks
• Ensure post-production is scalable enough to support multiple episodic series simultaneously

Director of Post-Production

• Lead the Art & Design department across all Acquisition.com brands
• Manage designers, motion designers, thumbnail designers, and future creative specialists
• Set design standards, review processes, creative benchmarks, and performance expectations
• Build a culture of speed, iteration, and excellence without creative ego or bottlenecks
• Own thumbnail strategy and output across Alex, Leila, and Sharran’s YouTube ecosystems
• Build repeatable systems for testing, iterating, and improving CTR through design
• Create brand-specific thumbnail rulesets while maintaining scalability across the department
• Collaborate with creative producers and marketing to align packaging with video performance goals
• Build scalable visual identity systems for each brand that apply across long-form, social, and marketing assets
• Ensure all assets feel cohesive, premium, and aligned with Acquisition.com positioning
• Maintain and evolve style guides, design libraries, templates, and brand assets
• Create systems that allow design output to increase without reinventing the wheel every time
• Own creation and delivery of in-episode graphics, lower thirds, overlays, title sequences, and motion packages
• Build reusable motion systems that can be deployed across multiple shows and formats
• Ensure design output improves storytelling and clarity, not just aesthetics
• Create fast-turn systems for social graphics and promotional assets tied to episode launches
• Identify, test, and implement AI tools that increase speed of design production and iteration
• Partner with Tech team to build AI-assisted workflows for thumbnails, visual concepting, image generation, background design, mockups, and graphics
• Create internal AI playbooks and expectations for how the design team operates
• Ensure AI output meets brand quality standards and does not create sloppy or generic visuals
• Work closely with post-production and content teams to ensure design integrates cleanly into editing workflows
• Collaborate with marketing team to align ad creative, funnels, and visual messaging with content assets
• Build a shared service model where design becomes a reliable internal resource across all ACQ business units rather than an external bottleneck
• Transition key design functions from external vendors to internal team execution
• Ensure internal team can deliver higher quality work faster than vendors
• Maintain clear tracking of what work is still outsourced, why, and when it gets brought in-house

Director of Art, Design

Producer

• Own end-to-end production flow across multiple concurrent batches, ensuring predictable execution from casting and pre-production through filming and post handoff.
• Build and manage detailed production timelines, run-of-show documents, call sheets, vendor coordination, crew logistics, travel, locations, and contingency plans.
• Lead operational oversight on shoot days, maintaining schedule discipline, communication clarity, and studio-level standards under pressure.
• Oversee budgeting, cost tracking, and vendor management while identifying efficiencies without sacrificing quality.
• Enforce clean asset management, file structures, and version control to ensure zero lost footage and frictionless post-production workflows.
• Implement and optimize project management software and AI-driven systems to increase visibility, coordination speed, and operational precision.

Production Manager

Social Media Manager

• Own the end-to-end social growth strategy across all platforms, translating long-form content into high-performing short-form assets that drive traffic, retention, and measurable brand growth.
• Lead and develop the Social Coordinator, setting strategic direction while ensuring disciplined execution of the publishing calendar and platform distribution.
• Identify high-retention moments within long-form content and provide clear editorial direction to editors to maximize performance and cohesion.
• Build and optimize repeatable production systems, including AI-driven workflows that increase speed, output, and quality.
• Monitor performance data across platforms, translate insights into actionable pivots, and continuously improve strategy based on measurable results.
• Partner with the production team to ensure social-first capture, organized asset management, and rapid turnaround from long-form production to distribution.

Social Media Producer

• Translate brand strategy into concepts, episodes, and series that reinforce Acquisition.com's positioning
• Develop hooks, outlines, formats, and story structures built for performance on modern platforms
• Collaborate with writers, editors, and strategists to shape scripts, narrative beats, and creative direction
• Maintain and update creative playbooks for titles, thumbnails, hooks, and pacing
• Lead all pre-production including schedules, call sheets, scripts, outlines, shot lists, and run-of-show documents
• Coordinate talent, crew, equipment, locations, and overall production resources
• Run production days with clear creative direction and operational efficiency
• Maintain content calendars, workflows, asset tracking, and version control
• Direct on-set creative elements including delivery, pacing, clarity, and tone
• Provide final brand and quality approvals on flagship content
• Repurpose long-form content into platform-specific assets such as Shorts, Reels, carousels, or ads
• Provide clear, timely feedback to editors and designers to maintain output velocity
• Use AI for ideation, script drafting, editing support, and analytics to increase efficiency
• Build scalable systems that streamline production and reduce bottlenecks
• Conduct quarterly performance reviews to identify top performers and process improvements
• Maintain predictable production rhythms across all major content formats

Creative Producer

Accounting Manager

• Lead month-end and year-end closing processes, ensuring the accuracy and timeliness of financial statements. Review general ledger entries, identify discrepancies, and resolve issues promptly
• Provide day-to-day oversight and review of accounting team output, ensuring work is completed accurately, on time, and in accordance with established processes, controls, and close timelines. Support coaching, feedback, and prioritization to maintain consistent execution.
• Oversee vendor setup, invoice processing, payment runs, and reconciliations to ensure accurate, timely payments and compliance with internal controls and approval policies. Serve as the escalation point for vendor and payment issues, oversee year-end 1099 reporting, and guide the maintenance of complete vendor records and supporting documentation. Partner with internal teams and external vendors to support continuous improvement of AP processes.
• Own and oversee expense management processes, including corporate credit cards, reimbursements, and employee spend, ensuring transactions are properly reviewed, coded, reconciled, and recorded. Serve as the primary administrator for the company’s expense management platform (Ramp), support policy enforcement and approvals, and act as the escalation point for employee questions or issues related to expense submissions, receipts, and memos to ensure timely and accurate reporting.
• Collaborate and partner with Financial, Planning, and Analysis to prepare monthly, quarterly, and annual financial reports, including profit and loss statements, balance sheets, cash flow statements, and variance analysis. Provide insights on key performance indicators (KPIs) and financial health of the company.
• Lead the developments and maintenance of SOPs, documentation, and playbooks related to month-end, accounting, and finance related functions. Ensure internal controls are in place from a compliance and audit ready perspective.
• Lead and support accounting-related projects such as enhancements to payment workflows, expense and credit card platforms, reporting tools, and process improvements, partnering with internal teams and external vendors to improve accuracy, efficiency, and scalability.
• Ensure compliance with all applicable tax regulations and work closely with external tax advisors for tax filings. Support the preparation of quarterly and annual.
• Support cross-functional initiatives through financial analysis, KPI tracking, reporting, documentation, and special projects to drive operational execution in a fast-paced environment.

Content Writer

• Write platform-native captions for Instagram, LinkedIn, TikTok, X, YouTube, and Threads
• Develop strong hooks, CTAs, and caption structures that drive engagement and retention
• Adapt tone, format, and length to platform-specific best practices
• Maintain distinct branded voice consistency
• Write or refine scripts for YouTube episodes, short-form videos, and branded content
• Develop written frameworks for recurring content formats and series
• Support the Creative Producer with written briefs, content outlines, and episode structures
• Write titles, descriptions, and metadata that support discoverability through SEO, AEO, and GEO
• Write copy for episode launches, campaigns, newsletters, and promotional pushes
• Collaborate with marketing to ensure copy aligns with funnel strategy and brand messaging
• Maintain and evolve voice guides for the brand
• Own and curate a living brand voice library, capturing signature quotes to fuel consistent, authentic content at scale
• Ensure all written output across vendors, contractors, and the internal team reflects established brand standards
• Use AI tools to accelerate first drafts, explore copy variations, and stress-test hooks
• Build and maintain prompt libraries and writing frameworks that increase team output speed
• Identify where AI can reduce low-value writing time without compromising quality or voice integrity
• Work closely with the Social Producer to align captions with clip content and visual framing
• Coordinate with the design team to ensure copy and visuals complement each other
• Communicate with the Creative Producer on voice feedback, content priorities, and writing standards

Writer

Revenue Operations

• Own revenue recognition across all revenue streams, including workshops, books, content and emerging products/services.
• Ensure compliance with GAAP and ASC 606, including identification of performance obligations and appropriate revenue timing.
• Review and approve deferred revenue schedules, amortization logic, and revenue journal entries prepared by the Revenue Specialist.
• Partner with the CFO and Controller on monthly and quarterly close to ensure revenue, accounts receivable, deferred revenue, and related balances are accurate and well supported.
• Serve as the escalation point for complex revenue questions, contract structures, and edge cases.
• Partners with billing to understand accounts receivable processes, including billing logic, payment application, aging analysis, and reconciliation to revenue.
• Ensure accurate setup and maintenance of deferred revenue schedules tied to customer contracts and delivery timelines.
• Design and maintain deferred revenue roll-forwards and supporting schedules at a customer and product level.
• Collaborate cross-functionally to ensure operational data (event dates, delivery milestones, inventory fulfillment) supports accurate revenue recognition.
• Partner with Accounting and product fulfillment to ensure inventory-based revenue and related balances are accurately reflected in the general ledger.
• Ensure inventory, event, and bundled offering costs are recognized in the appropriate period and properly matched to revenue.
• Review book shipping and fulfillment data to calculate weighted-average unit costs and recognize inventory expense as COGS upon shipment or delivery.
• Own the reconciliation between HubSpot, QuickBooks, and supporting tools (e.g., Zapier), ensuring clean and auditable data flows.
• Design scalable processes to support new revenue streams as they are launched.
• Improve automation, reporting, and documentation around revenue recognition and deferred revenue.
• Identify gaps or risks as the business grows and proactively design solutions.
• Provide leadership with clear visibility into revenue by customer, product, and period.
• Provide day-to-day direction and review for VA support resources, ensuring revenue-related data, schedules, and reconciliations are accurate and complete.
• Establish clear processes, controls, and documentation to support a scalable and audit-ready revenue function.
• Partner with Accounting and external advisors to ensure accurate sales tax treatment, system setup, and reconciliation of sales tax liabilities related to revenue activity.

Revenue Manager

Video Editor

• Edit and deliver polished, high-retention long-form videos for YouTube and other owned platforms on a consistent weekly cadence.
• Execute against pre-production outlines, packaging direction, and creative notes from the Lead Editor.
• Optimize pacing, structure, and clarity with platform-aware editorial decisions (watch time, session time, retention curves).
• Identify issues in footage and proactively surface insights that improve storytelling and production quality.
• Apply proven retention tactics and narrative structure across platforms, not just YouTube.
• Stay current on platform trends and audience behavior across YouTube, Instagram, TikTok, X, and LinkedIn.
• Suggest creative improvements, alternate approaches, and potential risks early in the editing process.
• Maintain strict adherence to brand guidelines and editorial standards across all platforms.
• Collaborate with short-form editors to repurpose long-form content into platform-native clips when needed.
• Use team-provided templates, intros, motion graphics, and brand assets consistently across channels.
• Participate in post-mortems and apply learnings to continuously improve performance across platforms.
• Assist with basic production needs such as props or simple scene setups.
• Offer thoughtful revision feedback when requested.
• Monitor channel comments periodically to remove spam and support a healthy viewer environment.

Video Editor – Long-Form

Customer Support

• Provide HubSpot support and administration end to end, including user management, permissions, objects, pipelines, workflows, reporting, and overall system configuration.
• Serve as the primary point of contact for a high volume of HubSpot ticket requests, managing intake, prioritization, and resolution based on impact and defined SLAs.
• Identify recurring issues and root causes across HubSpot, integrations, and internal systems, and implement durable solutions that reduce ticket volume over time.
• Maintain strong data hygiene and governance to ensure HubSpot remains a trusted source of truth for reporting and decision-making.
• Partner with Sales, Marketing, Operations, Product, and Engineering to support and stabilize HubSpot integrations, including an internal platform with an integrated payments module.
• Create and maintain documentation, SOPs, and training materials that improve consistency, enable self-service, and reduce ongoing support burden.