Designer II, User Experience
BetMGM
Job Level
Senior
About the role
- Define and drive the product vision and roadmap for personalization and customer engagement features.
- Translate customer needs into clear, technically feasible product requirements (APIs, data flows, personalization features).
- Collaborate with engineering, design, and data teams to deliver high-quality solutions.
- Conduct market research and customer interviews to identify trends and validate product ideas.
- Prioritize initiatives based on customer impact, technical feasibility, and business value.
- Ensure product delivery using agile/SCRUM practices, managing backlog and sprint planning.
- Define success metrics, analyze product performance, and iterate based on data insights.
- Partner closely with backend engineers, data teams, and cross-functional stakeholders to deliver scalable, impactful personalization features.
Requirements
- 4+ years of product management experience, ideally in SaaS or marketing technology.
- Strong knowledge of customer engagement platforms, personalization technologies, or marketing automation concepts.
- Solid technical expertise – able to discuss APIs, data models, integration challenges, and backend systems with engineers.
- Experience with agile development methodologies and product management tools (e.g., Jira, Confluence).
- Customer-centric mindset with the ability to translate customer needs into technical requirements.
- Experience working with cross-functional, agile teams in an international environment.
- Excellent communication skills in English, with the ability to switch between technical and business contexts.
- Personal traits: open, communicative, collaborative, and a natural fit for a friendly but fast-paced culture.
