Senior Director – Middleware
Broadridge
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Senior Director – Retail
Acosta
full-time
Posted on:
Location Type: Hybrid
Location: Jacksonville • Florida • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Provide clear direction, motivation, and coaching to the Retail Team to achieve company and client sales and merchandising goals.
- Build strong relationships with clients and customers to proactively address opportunities, align expectations, and deliver value.
- Oversee and optimize retail deployment strategies to maximize field effectiveness and ROI.
- Conduct regular evaluations of team performance, identify development opportunities, and foster a culture of continuous improvement.
- Recruit and onboard top talent for the Retail Team, ensuring alignment with organizational goals and culture.
- Develop cost analyses for retail activities to assess client profitability and inform strategic decisions.
- Deliver scheduled reports on key metrics and translate data into actionable business insights.
- Partner with Client and Customer teams to ensure reporting and analytics are meaningful, relevant, and aligned with scorecard objectives.
- Create and present impactful interview and business presentations as needed.
- Take on miscellaneous duties and special projects that support the broader business strategy.
Requirements
- Bachelor’s degree in business, Marketing, or related field (or equivalent experience).
- Minimum of 5 years in consumer-packaged goods (CPG), with hands-on experience in account management, sales, marketing, merchandising, analytics, and administration.
- Demonstrated ability to lead, coach, and develop high-performing teams.
- Strong influence and negotiation skills, with the ability to delegate effectively and drive accountability.
- Experience in performance evaluation and talent acquisition within a retail environment.
- Proven analytical skills with a sharp eye for detail and the ability to extract actionable insights from complex data.
- Experience managing a P&L, conducting cost analysis, and identifying profitability opportunities.
- Ability to translate metrics into business strategy and communicate findings to stakeholders.
- Excellent interpersonal and written communication skills, including the ability to deliver compelling presentations.
- Skilled in building client and customer relationships and aligning cross-functional teams around shared goals.
- Proficient in Microsoft PowerPoint, Word, and Excel.
- Comfortable working in a face-to-face, collaborative environment with diverse teams.
- Ability to travel as needed.
- Strong judgment, decision-making, and prioritization skills.
- Must be assertive, decisive, creative, and a team player with a strong sense of urgency.
Benefits
- Flexible scheduling options
- Health insurance
- Wellness programs
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsalesmarketingmerchandisinganalyticsadministrationperformance evaluationtalent acquisitionP&L managementcost analysis
Soft skills
leadershipcoachinginfluencenegotiationdelegationaccountabilityanalytical skillsinterpersonal skillswritten communicationdecision-making
