Acosta

Client Support Specialist

Acosta

full-time

Posted on:

Location Type: Hybrid

Location: St Louis • Montana • United States

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Salary

💰 $17 - $19 per hour

About the role

  • Support the team in all aspects of retail execution, compliance, and issue resolution.
  • Manage all calls, issues and inquiries from the client, retailers, internal departments and field team.
  • Assist with service order questions and job instructions.
  • Ensure customer satisfaction with professionalism and positivity.
  • Execute outbound calls to ensure in-store compliance.
  • Strategically partner with internal departments and field team to provide creative solutions, best practices, and deliverables.

Requirements

  • High School diploma or equivalent in industry name required.
  • Previous retail, merchandising and/or call center experience required.
  • Proven track record in multi-tasking, demand management, problem solving, organization, and prioritization skills.
  • Dedicated team player with a service mindset
  • Ability to effectively communicate (verbal/written) both internally with all levels of the organization and externally with client to successfully accomplish objectives.
  • Seeing
  • Listening
  • Lifting (15 – lbs.)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
multi-taskingdemand managementproblem solvingorganizationprioritizationteam playerservice mindseteffective communication
Certifications
High School diploma or equivalent