Acosta

Client Account Coordinator

Acosta

full-time

Posted on:

Location Type: Hybrid

Location: St Louis • Montana • United States

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Salary

💰 $18 - $20 per hour

About the role

  • Partners with cross-functional team members (Senior Management, Field Operations and Customer Service) to meet all account needs.
  • Partners with sales team to meet company goals by identifying client growth opportunities.
  • Creates instructions, reports and analysis of data gathered to ensure all aspects of client needs are met through in-store execution and reporting avenues.
  • Successfully addresses all issues to include (but not limited to): Issue tracking reports, merchandising information, sales reports, compliance reports, training reports, competitive reports, etc.
  • Tracks sales trends, identifies opportunities, runs weekly reports, and provides professional reports internally and to the customer.
  • Works closely with the Training Team to insure that all representatives are fully trained at all times.
  • Responsible for identifying any additional training needs to ensure that all training needs are clearly communicated and executed.
  • Recommends creative ideas for increasing in-store execution productivity, retail related mind-share strategies and ultimate sales of client products and services.
  • Manages client data, information, and assignments in proprietary systems.
  • Assists in communication of frequency plan, assists in addressing concerns with field operations teams as needed.
  • Actively contributes to weekly conference calls with Directors of Operations; provides updates on program plans and address concerns / issues early on. Problem solves with teams to insure that all needs of the clients and field representatives are met.
  • Aligns resources to accomplish all objectives.
  • May manage or be involved in additional training programs or special event programs.
  • Weekend support may be requested during high program blitz times.
  • Assists on other Company Accounts and/or Divisions during critical needs.
  • Other duties as assigned to improve performance of self or others.

Requirements

  • High School Diploma required
  • Two years retail/merchandising and/or consumer package goods experience.
  • One year project management experience.
  • Prior field sales and training experience preferred.
  • Prior experience working on a similar structured program preferred.
  • Knowledgeable about all CE, MASS, OSS and other selected retailer requirements.
  • Full understanding of margins, retail sales incentives, etc., is desired.
  • Must be retail sales savvy and be able to demonstrate this by reporting sales successes.
  • Ability to work without constant supervision.
  • Must have proven track record of a thorough knowledge base of the technology surrounding the category managing.
  • Proven as a forward thinker and problem solver going 'above and beyond' the requests of the client, the retailer, or the scope of the project.
  • Proven success with the following behaviors: Detail oriented, organizational skills, time management, and proficiency in multi-tasking.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementretail merchandisingconsumer packaged goodssales reportingdata analysistraining program developmentissue trackingclient data managementsales trend analysisretail sales incentives
Soft Skills
problem solvingdetail orientedorganizational skillstime managementmulti-taskingcommunicationcreativitycollaborationindependenceproactive thinking
Certifications
High School Diploma