Human Resource Investigator
Acosta
full-time
Posted on:
Location Type: Hybrid
Location: Jacksonville • Florida • United States
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Tech Stack
About the role
- Analyzes initial complex allegation reports and plans the investigation strategy with a focus on mitigating risk by ensuring compliance with laws, policies, and processes.
- Interviews associates, witnesses, and other parties to gather, verify, and/or corroborate evidence.
- Analyzes and interprets information, documentation, and evidence to make informed determinations about allegations resulting in the timely closure of investigations.
- Escalates critical investigations as appropriate.
- Utilizes case management to prioritize and bring investigations to completion within established service level agreements.
- Research and/or review legal and regulatory information, company policies, processes, and standards, to learn relevant information and incorporate it into investigative work.
- Uses appropriate tools and technology to thoroughly evaluate and understand the evidence and its significance to an investigation.
- Stays apprised of relevant laws, regulations, and industry trends related business lines.
Requirements
- Bachelor's: Auditing, Human Resources, Employee Relations, Business, or related field.
- Four to Seven (4-7) years of work-related human resources and employee relations experience with multistate experience required, international experience preferred.
- Demonstrated experience in interviews, investigations, case management, extensive documentation review and analysis, with a track record of effective collaboration, and deep HR expertise.
- Knowledge of applicable local, state/province, and federal/national laws and regulations related to employment.
- Familiarity with key government agencies in HR compliance and employee relations domains, with the ability to articulate relevancy and make applicable recommendations (FMLA, ADAA, OFCCP, DOL, EEOC, etc.).
- Strong technical aptitude, including experience with HRIS and case management systems data and reporting required; experience with Oracle HCM and ServiceNow preferred.
- Ability to communicate effectively with all levels of the organization, including facilitating training on employee relations and compliance topics.
Benefits
- Professional Human Resources certification (PHR) or applicable HR accreditation strongly preferred.
- Available to work extended hours to complete projects and meet business demands, as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
investigation strategyrisk mitigationevidence analysisdocumentation reviewcase managementHR complianceemployee relationsdata reportinginterviewinglegal research
Soft Skills
effective collaborationcommunicationanalytical thinkingproblem-solvingorganizational skillsattention to detailtraining facilitationcritical thinkinginterpersonal skillsdecision making