Bilingual Sales & Service Coordinator
Acosta
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$47,000 - CA$55,000 per year
About the role
- Be the Expert: Provide top-tier product and service support to consumers, retail partners, and technicians.
- Drive Growth: Act as a trusted consultant, guiding customers through product features to help them select the perfect appliance for their home.
- Solve Problems: Manage parts orders, field stock maintenance, and technical inquiries with speed and precision.
- Innovate: Help us get better by enhancing Standard Operating Procedures (SOPs) and supporting fresh projects.
- Build Relationships: Manage consumer profiles and product registrations to ensure every Whirlpool owner feels like a VIP.
Requirements
- Customer-First Mindset: You have 1–2 years of experience in customer service and a knack for making people feel heard.
- Tech Savvy: You’re a pro with Google Suite or Microsoft Office and can navigate multiple platforms simultaneously.
- Flexibility: You’re ready to support our partners during day, evening, and occasional weekend shifts.
- Bonus Points: If you have experience in the appliances or consumer electronics industry, you’ll hit the ground running!
Benefits
- Remote First: Enjoy the comfort of working from home (with occasional travel to the Whirlpool Head Office).
- Invested in You: Comprehensive paid training and a culture of coaching and mentorship.
- Total Rewards: Competitive health and dental benefits plus a company-matched retirement savings plan.
- The "Extras": Surprise perks you’ll actually enjoy!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem solvingconsultative sellingrelationship managementflexibility