Acosta

Client Services Manager

Acosta

full-time

Posted on:

Location Type: Hybrid

Location: Bentonville • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • The Client Service Manager (CSM) is responsible for the negotiation, creation, approval, and the implementation of national projects.
  • These responsibilities include project development, budget management, execution monitoring, issue resolution, reporting, up-selling, and invoicing.
  • The CSM must also manage all related financial activities within Product Connection's process while providing a high level of service to client representatives and co-workers and assisting the organization in achieving a service excellence culture.

Requirements

  • Bachelor’s degree (B.A.) or equivalent work experience.
  • Highly experienced in retail operations and knowledge of basic accounting principles
  • PC knowledge and skills in Microsoft Office products.
  • Strong Excel skills: Data Manipulation (filtering, sorting, freezing panes), Pivot Tables (summarizing/analyzing large data sets in Excel) and VLOOKUP's (quickly pulling in information from a lookup table)
  • Possess negotiation, project management, research, analysis, and presentation skills.
Benefits
  • Product Connections is committed to providing accessible employment practices and welcomes applications from people with disabilities.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementbudget managementdata manipulationpivot tablesVLOOKUPissue resolutionreportingup-sellingfinancial activitiesretail operations
Soft skills
negotiationresearchanalysispresentationservice excellencecommunicationproblem-solvingteam collaborationclient serviceorganizational skills
Certifications
Bachelor’s degree