Acosta

Client Services Manager

Acosta

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Negotiation, creation, approval, and implementation of national projects
  • Project development, budget management, execution monitoring, issue resolution, reporting, up-selling, and invoicing
  • Manage all related financial activities within Product Connection's process
  • Provide high level of service to client representatives and co-workers
  • Developing national sales plans for clients and retailers operating within approved financial guidelines
  • Achieving annual client budgets
  • Establishing, maintaining sound client relationships
  • Facilitation and loading of all retail projects through Project Administrators in Sales Trak following established rules and guidelines
  • Monitoring and reporting project results
  • Collaborate with Field Support and Retail Management to ensure complete and timely execution of all retail tasks
  • Ensuring all billing is accurate and timely via established rules and guidelines
  • Providing any documentation and backup
  • Maintain accuracy of authorized client billing form
  • Responsible for ensuring Product Connections receives payment for all invoiced work
  • Actively seeking opportunities to up-sell existing and client base
  • Completing all corporate administrative duties within the established guidelines
  • Other tasks as assigned

Requirements

  • Bachelor’s degree (B.A.) or equivalent work experience.
  • Highly experienced in retail operations and knowledge of basic accounting principles
  • PC knowledge and skills in Microsoft Office products.
  • Strong Excel skills: Data Manipulation (filtering, sorting, freezing panes), Pivot Tables (summarizing/analyzing large data sets in Excel) and VLOOKUP's (quickly pulling in information from a lookup table)
  • Project loading, store list creation and reporting (project summary, store detail, exceptions, workload)
  • Possess negotiation, project management, research, analysis, and presentation skills.