VP, Client Services
EVERSANA
Job Level
Mid-LevelSenior
About the role
- Negotiation, creation, approval, and implementation of national projects
- Project development, budget management, execution monitoring, issue resolution, reporting, up-selling, and invoicing
- Manage all related financial activities within Product Connection's process
- Provide high level of service to client representatives and co-workers
- Developing national sales plans for clients and retailers operating within approved financial guidelines
- Achieving annual client budgets
- Establishing, maintaining sound client relationships
- Facilitation and loading of all retail projects through Project Administrators in Sales Trak following established rules and guidelines
- Monitoring and reporting project results
- Collaborate with Field Support and Retail Management to ensure complete and timely execution of all retail tasks
- Ensuring all billing is accurate and timely via established rules and guidelines
- Providing any documentation and backup
- Maintain accuracy of authorized client billing form
- Responsible for ensuring Product Connections receives payment for all invoiced work
- Actively seeking opportunities to up-sell existing and client base
- Completing all corporate administrative duties within the established guidelines
- Other tasks as assigned
Requirements
- Bachelor’s degree (B.A.) or equivalent work experience.
- Highly experienced in retail operations and knowledge of basic accounting principles
- PC knowledge and skills in Microsoft Office products.
- Strong Excel skills: Data Manipulation (filtering, sorting, freezing panes), Pivot Tables (summarizing/analyzing large data sets in Excel) and VLOOKUP's (quickly pulling in information from a lookup table)
- Project loading, store list creation and reporting (project summary, store detail, exceptions, workload)
- Possess negotiation, project management, research, analysis, and presentation skills.
