ACLED

Content Marketing Manager

• Create marketing materials for business decision-makers.
• Design social media carousels and infographics.
• Produce polished multimedia content tailored for corporate audiences.
• Develop compelling visual narratives demonstrating business value.
• Audit and refine website visuals for accessibility and clarity.
• Coordinate with teams to align visual messaging across channels.

Associate Corporate Content Designer

Operations

• Oversee the accurate setup, upkeep, and administration of user accounts and licensing information across platforms such as Salesforce, Asana, and other applicable systems.
• Monitor and triage messages received in the Access inbox, ensuring requests are properly logged and routed to the appropriate teams.
• Respond to and resolve access-related or technical support inquiries submitted through the inbox.
• Act as a liaison for current users by addressing questions related to contracts, system access, organizational methodology, terms of use, coverage details, and related matters.
• Support the Head of Executive Office with Access Team reporting
• Perform additional duties as assigned by the Head of Executive Office
• Support the Revenue Team with onboarding licensing forms and surveys
• Support the Revenue Team with tailored messaging for different lead types
• Provide the necessary information to NGOs and individual clients, managing their requests via emails and calls
• Support the Revenue Team with lead filtering and communication
• Handle documentation related to travel, such as reports, receipts, and reimbursement requests
• Support the Head of Executive Office in planning and organizing events, including conferences, workshops, and meetings.
• Assist the Head of Executive Office with Board and Advisory Board management

Platform Operations Officer

Sales Development Rep

• Responsible for generating and qualifying new business opportunities
• Perform outbound prospecting and early-stage client engagement
• Identify target accounts and relevant stakeholders
• Qualify opportunities and book meetings for senior members
• Meet or exceed defined KPIs related to outreach activity
• Collaborate with the Head of Corporate Licensing and Marketing teams

Associate Corporate Content Designer

Platform Operations Officer

Sales Development Representative