ACLED

Researcher

• Assist in the collection, review and management of political violence and protest data across Ukraine.
• Collection of data by reviewing news, international organization, NGO and security reports.
• Recording the incidents of political violence into an Excel template.
• Focus on coding events to provide holistic coverage of current political violence, ranging from protests to battles.
• Ensure the quality, consistency and reliability of the data produced.
• Provide team members with experience conducting detail-oriented tasks, and producing and managing quantitative data.
• Candidates selected will undergo extensive ACLED training consisting of several exercises.

• Assist in the collection, review and management of political violence and protest data across the South Asia region.
• Conduct data collection by reviewing news, international organization, NGO and security reports on a list of assigned countries.
• Record incidents of political violence into an Excel template.
• Ensure the quality, consistency and reliability of the data produced.
• Provide team members with experience conducting detail-oriented tasks, and producing and managing quantitative data.
• Complete a two-hour exercise as part of the evaluation of coding aptitude.

South Asia Researcher

Account Manager

• Serve as the primary point of contact for a portfolio of private & public sector clients.
• Cultivate strong, long-term relationships through proactive and responsive communication, problem-solving, and support.
• Manage regular client engagement, including check-ins, usage reviews, feedback collection, and solution-based updates.
• Maintain an in-depth understanding of each client's needs, priorities, and challenges to support the alignment of ACLED’s products/services.
• Coordinate with internal teams (Data, Analysis, Data Science, Corporate Licensing, Operations Finance) to support client needs, troubleshoot issues, and respond to client requests.
• Document all client communications, feedback, and interactions in CRM tools (e.g., Salesforce) to maintain accurate records and client histories.
• Manage the renewal process for client subscriptions/data licenses, ensuring timely negotiations and contract execution.
• Identify upsell opportunities and coordinate with the broader ACLED team to tailor and present new services or products when applicable.
• Lead discussions on license scope, pricing, and contractual amendments in coordination with ACLED’s Operations and Finance teams.
• Work with the Access team to track usage trends and other key metrics to inform client strategy and identify areas for increased engagement.
• Support client-side procurement processes, including responding to vendor registration and compliance requirements.
• Liaise with Operations and Finance colleagues to ensure all contracts, invoices, and documentation meet organizational standards.
• Monitor contract deliverables and terms to ensure compliance and support reporting needs.
• Support and coordinate audits, due diligence processes, and information requests related to account operations and agreements.

Research Scientist

• Contribute to ACLED analysis by (co)authoring original outputs focusing on Mozambique
• Support the Southeast Africa Senior Analyst through data analysis and visualization
• Support the Southeast Africa Senior Analyst with reviewing literature and material relevant to analysis projects
• Support the Southeast Africa Senior Analyst with other analysis and data-related tasks as required
• Liaise with partners in the Mozambique Conflict Monitor to verify information on recent events in Northern Mozambique
• Prepare expert commentary and analysis for outputs produced by the External Affairs team
• Prepare content to provide expert advice to donors and stakeholders upon request
• Provide support to answering data-related requests from external parties

Research Assistant

User Researcher

• Assist in the collection, review and management of political violence and protest data across the Netherlands, Belgium, and Luxembourg.
• Conduct data collection by reviewing news, international organization, NGO and security reports.
• Code events to provide holistic coverage of current political violence, ranging from protests to battles.
• Ensure the quality, consistency and reliability of the data produced.
• Provide team members with experience conducting detail-oriented tasks, and producing and managing quantitative data.
• Undergo extensive ACLED training consisting of several exercises.

Researcher

South Asia Researcher

Account Manager

Research Assistant

BeNeLux Researcher