Senior Sales Operations Analyst
Achievers
Sales Operations Analyst
Achievers
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
About the role
- Collaborate with teams across the globe to understand their operational and strategic needs.
- Ensure consistent use of sales technologies and best practices across teams.
- Create dashboards and reports to track performance and process efficiency.
- Design dashboards to help sales teams stay on top of their daily functions.
- Build and standardize business reporting for strategic analysis and internal business review.
- Update Salesforce as needed, maintain records, and run standard ad-hoc reports.
- Provide day-to-day support to the global sales leader organization, including demonstrating sales processes, developing reports and dashboards, and answering related questions.
- Develop data infrastructure and other tools to make analytics easier and more effective.
- Produce ad-hoc analyses to help the team understand customer behavior and drive decision-making.
- Be a thought leader and go-to expert on data resources and tools.
- Implement best practices for data integrity, including database cleanup and ensuring data quality.
- Perform data validation and end-user testing of dashboards to ensure accuracy and usability.
- Work closely with sales and marketing teams to apply best practices and processes to platform strategies.
- Support sales leaders with managing opportunity pipelines and planning requirements.
- Support the commission calculation and forecasting process.
Requirements
- 2-3 years of relevant work experience in Sales Operations, Sales, Marketing, Finance, or related fields.
- Strong time and project management skills to help scope and prioritize projects.
- Proven ability to thrive in a high-paced environment and respond to urgent requests.
- Strong attention to detail, ensuring accuracy in work that goes to senior leadership.
- Excellent teaching and influencing skills to train people on new tools and processes.
- Flexibility and adaptability.
- Excellent communication/interpersonal skills, comfortable working with stakeholders at all levels.
- Strong data skills, able to handle large datasets in Excel/Sheets systematically.
- Deeply data-driven, naturally curious, and passionate about building data-driven organizations.
- Intermediate/Advanced Salesforce experience (reporting, building dashboards, light admin).
- Organized, detail-oriented, and strategically focused self-starter able to juggle multiple projects.
Benefits
- Competitive Pay
- Parental Leave Top-up
- Health Benefits and Life Insurance Coverage Upon Your First Day
- RRSP Matching
- Flexible Vacation
- Employee and Family Assistance Program
- Full access to the LinkedIn Learning Library
- Internal Mentorship Program
- Employee-Led Employee Resource Groups
- A beautiful office space located in Liberty Village, Toronto
- Participation in our Points-based Employee Recognition Program
- Opportunities for professional development and career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdashboard designreportingdata validationdata integritySalesforceExceldata infrastructuread-hoc analysisproject management
Soft skills
time managementattention to detailteaching skillsinfluencing skillsflexibilityadaptabilitycommunication skillsinterpersonal skillsorganizational skillsself-starter