Achieve Test Prep

Customer Success Manager

• Work with department leaders and subject matter experts
• Continuously improve and develop training materials
• Collaborate closely with Operations for process clarification and updates
• Facilitate and deliver training sessions
• Participate in measuring the effectiveness of learning
• Maintain records for training programs, including evaluations, employee participation, and LMS records

Customer Success Trainer

Sales Operations Manager

• Design and implement training programs to enhance sales performance
• Develop and manage sales content, playbooks, and collateral
• Optimize CRM tools and sales technologies for efficiency and effectiveness
• Refine sales processes to improve conversion rates
• Analyze performance data to identify strengths and areas for improvement
• Collaborate with Marketing and Product teams to align messaging and strategy
• Oversee recruitment efforts by placing job ads, reviewing applicants, and coordinating interviews
• Conduct a structured training program for new sales representatives

Customer Success Trainer

Sales Enablement Manager