Account Development Representative
Udemy
Business Development Manager – South Eastern, Francophone Africa
ACE.SG (Action Community for Entrepreneurship)
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇸🇬 Singapore
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct detailed market research and analysis to identify gaps and opportunities.
- Onboard and integrate new payout partners to strengthen ACE’s product offering.
- Drive new remittance model initiatives tailored to local customer needs.
- Ensure all contractual, KYB, compliance, and API integrations are completed within agreed timelines.
- Monitor daily exchange rates and ensure ACE consistently maintains a leading position in the market.
- Plan and execute diaspora-focused marketing campaigns in sending jurisdictions.
- Partner with at least one diaspora association/event per quarter to increase visibility and customer engagement.
- Establish and maintain strong working relationships with Central Banks and regulatory bodies in Southern Africa and Eastern Africa.
- Negotiate commercial terms with payout partners, ensuring cost optimization and maximum value creation.
- Manage both new and existing partner relationships, with a minimum of two deals per quarter.
- Ensure weekly coordination with Customer Experience, Compliance, and Rates teams to proactively resolve payout issues.
- Maintain resolution logs and implement feedback loops for continuous improvement.
Requirements
- Bachelor’s degree in Business, Finance, Economics, or related field.
- 5+ years of relevant experience in remittances/payments.
- Strong knowledge of African remittance market dynamics, payout products (cash, wallet, bank deposit, card), and regulatory environment.
- Proven track record in partner negotiations, contract management, and commercial deal closure.
- Excellent stakeholder management and networking skills.
- Strong analytical and problem-solving abilities.
- Ability to travel frequently within South Eastern & Francophone Africa.
Benefits
- Five (5) days working - Saturday & Sunday OFF (All ACE Money Transfer offices accross the globe)
- Free Food Facility (Liaison Office - Kharian, Pakistan only)
- Free official transport (Liaison Office - Kharian, Pakistan only)
- Free Hostel/Executive Accommodation (Liaison Office - Kharian, Pakistan only)
- Provident Fund (ACE all Pakistan Offices only)
- Vehicle entitlements for Managers and above (ACE all Pakistan Offices only)
- Fuel entitlements and allowances (ACE all Pakistan Offices only)
- Festival Bonus (ACE all Pakistan Offices only)
- Yearly Umrah Lucky Draws (ACE all Pakistan Offices only)
- Interest Free Loans (ACE all Pakistan Offices only)
- Advance salary facilitation (ACE all Pakistan Offices only)
- Overtime (All ACE Offices accross the Globe, as per policy)
- Medical and Life Coverage (ACE all Pakistan Offices only)
- Health Insurance (Overseas Offices)
- Pension contributions (UK, Ireland and Australia)
- EOBI & PESSI (ACE all Pakistan Offices)
- Night Shift Allowance (ACE all Pakistan Offices)
- Annual Leaves (All ACE Offices accross the Globe, as per policy)
- Sick and Casual Leaves (ACE all Pakistan Offices)
- Wedding Leaves (ACE all Pakistan Offices)
- Umrah and Hajj Leaves (ACE all Pakistan Offices)
- Bereavement Leaves (All ACE Offices accross the Globe, as per policy)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
market researchanalysiscontract managementpartner negotiationscomplianceAPI integrationspayout productscommercial deal closureproblem-solvingstakeholder management
Soft skills
analytical skillsnetworking skillsrelationship managementcommunication skillscustomer engagement
Certifications
Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in Economics
