Solutions Architect
ACDI
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Drive Professional Services and Support sales overall
- Support ACDI staff on all pre-sales technical aspects
- Quality Assurance - Oversee aspects of the project life cycle
- Attend appointments in the office or out in the field
- Draft supporting documentation of solution architecture
- Engage prospects in discovery/assessment meetings
- Participate in the drafting of Statements of Work
- Design and execute an implementation strategy
- Train key personnel and managers on software and hardware
- Maintain a complete understanding of ACDI policies and procedures
- Contribute to team effort
Requirements
- Bachelor's degree in computer science, computer engineering, or related technical discipline
- Minimum of 5+ years of technical management experience
- Minimum of 1 year in a technical management role in a sales organization
- Microsoft/ITIL certification or equivalent is preferred
- Proficient in Microsoft Office 2000 to 2013
- Knowledge of Windows XP, Vista, 7, 8, 10 and Server 2008, 2012, 2016
- Basic Networking and Networking Topology
- Remote Desktop support
- Online Collaboration Tools
- Familiarity with Google and Zoho applications
- Experience presenting to executive-level management
- Strong professional communication skills
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical managementquality assurancesolution architectureimplementation strategybasic networkingnetworking topologyremote desktop supportMicrosoft OfficeWindows Serverpresentation skills
Soft skills
professional communicationteam collaborationtrainingengagementdiscovery assessmentdocumentation draftingproject lifecycle oversightcustomer interactionorganizational skillsleadership
Certifications
Bachelor's degree in computer scienceBachelor's degree in computer engineeringMicrosoft certificationITIL certification