ACDI

Engineer

• Lead the installation and configuration of Scanshare (Document Capture Solution) and associated workflow solutions from project kickoff through go-live.
• Execute configuration, testing, and validation according to each project’s scope of work (SOW) and defined workflow requirements.
• Build repeatable configuration templates and standardized installation playbooks to streamline future deployments.
• Maintain detailed records of all implementations, including environment details, configuration notes, and troubleshooting steps.
• Act as the primary technical contact for customers during the installation phase, ensuring clear communication and confidence throughout deployment.
• Conduct functional acceptance testing with customers to verify workflow success before project closure.
• Develop and maintain standard operating procedures (SOPs) and checklists for all major workflow types.

Document Capture Professional Services Engineer