Senior Manager, Estimating, Quality Operations
Accuserve Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $110,000 - $120,000 per year
Job Level
About the role
- Responsible for overseeing the day-to-day management of multiple Reconstruction Estimation and Quality Assurance teams
- Provide leadership and direction to front-line supervisors and managers across various groups
- Ensure proper assignment handling, monitor team performance, and guide supervisors to maintain compliance with established standard operating procedures
- Responsible for ensuring the production of high-quality management reports for internal use and client-facing purposes
- Coach, develop, train, and mentor employees on team performance with proactive focus on continuous quality improvement
- Conduct annual and/or periodic employee performance reviews and administer appropriate corrective action measures as necessary or required by company policy
- Monitor team metrics and use these metrics to drive performance and quality
- Develop and execute a strategic file management plan
Requirements
- Bachelor’s degree or equivalent combination of education and/or experience required
- Previous experience in the insurance industry required
- Minimum of 7 years’ experience in the property insurance and restoration industry
- Minimum of 5 years of proven people and operations management of high performing teams
- Significant experience identifying and working collaboratively to effectively address people and estimating operational problems
- In depth working knowledge of Xactimate/Xactanalyis/Symbility/Cotality and/or Salesforce desired
- Problem solving skills and capability to employ critical thinking
- Reliable high speed home broadband internet connection with minimum 25 meg download and 10 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely
- Ability to travel up to 15%
Benefits
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
XactimateXactanalysisSymbilityCotalitySalesforceperformance managementquality assurancestrategic planningfile managementreporting
Soft Skills
leadershipcoachingmentoringproblem solvingcritical thinkingteam performance managementcommunicationcollaborationemployee developmentcompliance