Client Director
Accuserve Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $125,000 per year
Job Level
About the role
- Build relationships with the appropriate levels and functions of customer organizations to ensure the successful delivery of Accuserve’s value proposition.
- Identify key issues and generate creative solutions designed to strengthen the branded partnerships that go beyond the status quo while achieving breakthrough results.
- Collaborate with key internal and external stakeholders and develop strategic business plans for assigned accounts to drive for opportunities that sustain the firm’s competitive edge.
- Leverage customer, industry, and internal data to drive effective margins and cross selling opportunities with your key accounts.
- Work closely with sales leaders and operations team leads to ensure successful transitions from the sale to operationalization.
- Manage daily success across assigned accounts, collaborating closely with clients and operations to ensure alignment and outcomes are achieved.
- Conduct a cadence of client meetings to accomplish strategic objectives.
- Build, analyze and report on key performance indicators for each account.
- Work with Client Services on issues, assisting with message delivery.
- Be knowledgeable of all products, services, and value of offerings.
- Establish and follow best practices.
- Think strategically with innovative ideas to increase sales and improve customer experience.
- Serves as a mentor to the Clients Vendor Managers.
- Works with complex and large carrier clients.
- Other duties as assigned.
Requirements
- Bachelor’s degree in sales, communications, or a related field or equivalent combination of education/experience required
- At least 2-5 years experience as an Account Manager or Client director
- Property insurance claims industry experience required
- Strong professional interpersonal and communication skills
- Ability to leverage data trends/insights to support selling proposition
- Must have strong organizational and project management skillsets and the self-discipline to effectively work remotely
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Thorough understanding of or the ability to quickly learn about the project or product being developed.
- Some travel required.
- Ability to utilize technology devices, software and application, previous experience with Microsoft Office Suites and basic computer skills required.
- Reliable high speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely
Benefits
- Accuserve’s Human Centric Value Proposition: Accuserve is built on a foundation of community, fostering valuable connections, and creating an innovative approach to help you navigate the insurance landscape. Built on culture, grounded in compassion.
- Communicating and Connecting
- Doing the Right Thing
- Compassionately Serve
- courageously making an Impact
- Staying Curious
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementproject managementdata analysisperformance indicatorssales strategycustomer experience improvementproblem-solvingorganizational skillstime managementcommunication skills
Soft Skills
interpersonal skillsstrategic thinkingcreativitymentoringcollaborationself-disciplineattention to detailprioritizationdelegationcustomer service
Certifications
Bachelor's degree in salesBachelor's degree in communicationsBachelor's degree in related field