Accuserve Solutions

AVP – Regional Network Operations

Accuserve Solutions

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • The AVP, Regional Network Operations is responsible for the end-to-end performance, health, and growth of Accuserve’s Interior and Exterior contractor networks within an assigned geographic region, including Water Mitigation, Roofing, and Interior Repairs.
  • Design, implement, and scale Accuserve’s regional field strategy for contractor network management.
  • Build, lead, and develop a high performing team of Regional Field Managers located in key markets.
  • Own vendor performance, recruiting effectiveness, compliance, capacity readiness, and the operational feedback loop between vendors and internal Operations teams.
  • Partner with Operations leaders to resolve systemic issues impacting vendor success or claim outcomes.
  • Lead escalation and resolution of high-impact vendor performance, quality, or relationship issues.
  • Serve as the voice of the field, delivering structured feedback from vendors into various department leaders.

Requirements

  • Bachelor’s degree required; equivalent experience considered.
  • 7+ years of experience in contractor network management, field operations, or vendor performance leadership.
  • Prior experience managing high performing and engaged remote and geographically distributed teams.
  • Strong understanding of property insurance, mitigation, restoration, and managed repair environments.
  • Proven ability to drive accountability and performance while building stronger relationship.
  • Strong analytical, communication, and executive presence skills.
  • Comfortable operating independently in a field-based leadership role.
  • Ability to utilize technology devices, software and application, previous experience with Microsoft Office Suites and basic computer skills required.
  • Reliable high speed home broadband internet connection with minimum 25 meg download and 10 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely.
  • Ability to travel up to 25% of the time required.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contractor network managementfield operationsvendor performance leadershipproperty insurancemitigationrestorationmanaged repairanalytical skillscommunication skillsexecutive presence
Soft Skills
team leadershiprelationship buildingaccountabilityperformance managementindependent operationproblem resolutionfeedback deliveryengagementstrategic thinkingadaptability