Accora

Product Specialist

Accora

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Conduct thorough, person-centred seating and postural assessments in community settings, homes, hospitals, therapy centres, and care facilities.
  • Identify clinical needs related to posture, pressure management, function, and safety.
  • Recommend appropriate seating solutions in line with best practice and product capabilities.
  • Produce clear, accurate, and timely assessment notes, reports and quotes.
  • Demonstrate the full Accora seating range and discuss clinical benefits, features, and available accessories.
  • Work collaboratively with therapists, caregivers, and families to configure and prescribe seating that meets individual clinical requirements.
  • Promote awareness of the wider Accora product portfolio during all visits and professional interactions
  • Participate in regular OT supervision sessions to support clinical development and reflective practice.
  • Seek OT guidance for complex cases and ensure assessment practices align with clinical standards and safeguarding expectations.
  • Work closely with internal OTs to continually improve assessment methodology and outcome quality.
  • Attend all required internal training sessions to build knowledge in:
  • Clinical prescription of seating
  • Posture management
  • Pressure care principles and risk factors
  • Complex case handling
  • Successfully complete and maintain Accora clinical competencies.
  • Actively participate in ongoing workshops, and practical skill development.
  • Build strong relationships with clinicians, partners, community teams, and service providers.
  • Provide guidance, coaching, and informal training to external professionals on seating, posture, and pressure care when appropriate.
  • Support the delivery of Accora training sessions, events, and product education days.
  • Working with customer care team, managing and optimizing a diary of assessments, revisits, demonstrations, and training sessions. Assisting with deliveries and call outs as required.
  • Maintain equipment, demo chairs, and vehicles to required standards.
  • Provide ongoing feedback to the team regarding product performance, service user needs, and market trends.
  • Contribute to team targets and support the overall Accora growth strategy.
  • Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
  • Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses
  • Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy
  • Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public
  • Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision
  • Adhere to relevant quality and regulatory requirements at all times

Requirements

  • Qualification to A-level standard or equivalent
  • Relevant product and industry knowledge
  • Experience in a seating, clinical equipment, mobility, or assistive technology environment (preferred).
  • Experience as an OT or physio would be an advantage.
  • Strong understanding of posture, positioning, and pressure care principles (training provided).
  • Confident communicator able to liaise effectively with clinicians, clients, and families.
  • Ability to manage a field-based role, plan routes, and prioritise workload.
  • Empathetic, professional, and person-centred approach to client needs.
  • Strong communication (oral and written) and numeracy skills
  • Effective and confident telephone skills, with an excellent level of English
  • Ability to work effectively both individually and in a team
  • Ability to flourish in a competitive environment
  • Good ICT skills
  • Attention to detail, with good planning and organisational skills
  • Drive and enthusiasm
  • The potential to grow and develop in line with the business
  • High degree of self-motivation and ambition
  • Ability to influence and engage with colleagues, peers, key customers and prospects
  • Positive, confident and determined approach
  • Continuous improvement mindset
  • Full driving licence
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
seating assessmentspostural assessmentspressure managementclinical prescription of seatingposture managementpressure care principlescomplex case handlingassessment methodologyclinical competenciesproduct knowledge
Soft Skills
confident communicatorempathetic approachplanning and organizational skillsattention to detailself-motivationdrive and enthusiasmteamworkinfluencing skillscontinuous improvement mindsetprofessionalism
Certifications
A-level qualification or equivalentAccora clinical competencies