accompio

Administration

• You operate and monitor client infrastructures (Windows clients, endpoint management)
• You handle incidents and service requests at 2nd-level support
• You analyze faults, find sustainable solutions and document them clearly in the ticketing system
• You support the expansion of modern workplace solutions (e.g., Microsoft Intune)
• You automate recurring tasks, e.g., with PowerShell
• You further develop deployment, patch and client management processes
• You coordinate technical topics and changes directly with the customer
• You implement requirements in close collaboration with the team
• You contribute your own ideas to improve processes and services

IT System Administrator, Endpoint Management – Matrix42/Empirum