accessiBe

Documentation Administrator I

accessiBe

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $18 - $25 per hour

Job Level

Mid-LevelSenior

About the role

  • Review, analyze, and process financial contracts and supporting documentation within established authority level.
  • Ability to evaluate transactions pursuant to the Canon Financial Services operational guidelines, as well as company policies and procedures.
  • Maintain exceptional service levels throughout the funding process, ensuring timely and efficient handling of all transactions.
  • Develop expertise in CFS systems (Nexus, Odessa, Unified Desktop, Salesforce) to ensure precise input of all key data points of a transaction to commence accurate customer invoicing.
  • Develop and maintain effective working relationships with inside and outside sales teams.
  • Ability to think outside the box and be resourceful in reaching resolutions.
  • Strong written and verbal skills. Ability to articulate problems, solutions and resolutions with all customers and all levels of the organization.
  • Process account adjustments post-booking to modify existing contracts.

Requirements

  • Typically requires general education and/or vocational training but little to no experience
  • Ability to commit to mandatory overtime requirements at month-end which may include light work on weekends
  • Positive, resilient, determined attitude with proven ability to stay focused on assigned tasks
  • Ability to communicate in a professional and effective manner in all situations; phone, email, face to face
  • Effectively work and collaborate with others toward a common goal
  • Uphold a high standard of fairness and ethics in everyday words and actions
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