Manage a team that services and supports specific business system products and services within a territory and/or an assigned account list, including: hardware, document management solutions, and related software.
Select, hire, train, and develop current and new technical representatives.
Address and resolve customer issues in a time-effective manner to achieve complete customer satisfaction.
Manage the warehousing process as it relates to merchandise and inventory.
Oversee the development and education of the team as it relates to new technology in an evolving industry.

Requirements

Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time.
Service management experience in the office technology industry.
Hands-on field technical experience with a vast knowledge of electromechanical technology.
Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
Strong communication skills, including the desire to develop and lead a team.
Possess excellent time management skills.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electromechanical technologyservice managementdocument management solutionsinventory management

Soft Skills

communication skillsteam developmenttime management

Certifications

Bachelor's degree