Manage a team that services and supports specific business system products and services
Select, hire, train, and develop technical representatives
Address and resolve customer issues effectively
Oversee the warehousing process related to merchandise and inventory
Develop and educate the team on new technology

Requirements

Bachelor's degree in a relevant field or equivalent experience required
7 years of related experience
Service management experience in the office technology industry
Hands-on field technical experience with a vast knowledge of electromechanical technology
Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred
Strong communication skills
Excellent time management skills

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

service managementelectromechanical technologytechnical trainingcustomer issue resolutionwarehousing process management

Soft Skills

communicationtime managementteam developmentproblem-solving

Certifications

Bachelor's degree