Customer Administrator I
accessiBe
full-time
Posted on:
Location Type: Hybrid
Location: Itasca • Illinois • United States
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Salary
💰 $17 - $22 per hour
About the role
- Responsible for retrieving and fulfilling standard Data Management requests with direction from the Lead and Supervisor
- Retrieves equipment orders from CRM/document retrieval system and performs customer maintenance returning an accurate update along with necessary linkages in a timely manner
- Retrieves requests from the Data Management mailbox – updates the system and returns the requests with the necessary information for requestor to complete their updates
- Works with ancillary departments to resolve customer database issues while providing guidance to others to meet the needs of our Customers
- Receives and resolves customer care tickets from all other Departments working them to completion
Requirements
- HS Diploma, GED, or equivalent experience required
- Less than one year of related experience
- Must be able to work overtime at the end of each month
- Must be capable of sitting for extended periods of time and working on computer monitors
- Capable of taking direction to learn problem solving skills
- Professional oral and written communication skills
- Basic Excel skills required
- Capable of working well in a team environment
Benefits
- Health insurance
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
- Employee referral bonus
- Employee discounts
- "Dress for Your Day" attire program
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome kit and official merch you can’t get anywhere else
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data managementcustomer maintenanceproblem solvingExcel
Soft Skills
communicationteamworkdirection following
Certifications
HS DiplomaGED