accessiBe

Branch Service Manager – Field Technicians

accessiBe

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $77,180 - $115,580 per year

Job Level

SeniorLead

Tech Stack

Oracle

About the role

  • Manage a team servicing and supporting business system products within a territory or account list including hardware, document management solutions, and related software
  • Select, hire, train, and develop current and new technical representatives
  • Address and resolve customer issues timely to achieve complete customer satisfaction
  • Oversee warehousing process related to merchandise and inventory
  • Develop and educate the team on new technology in an evolving industry
  • Hybrid work schedule requiring office presence three days a week and option to work from home remainder of week

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required
  • 7 years of related experience and management of typically two or more regular full-time
  • Service management experience in the office technology industry
  • Hands-on field technical experience with a vast knowledge of electromechanical technology
  • Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred
  • Strong communication skills, including the desire to develop and lead a team
  • Possess excellent time management skills
  • Must be legally authorized to work in the United States
  • The Company will not pursue or support visa sponsorship
  • All applicants must reside in the United States at the time of hire