Accellor

Salesforce Promotions Engine – Loyalty Management Architect

Accellor

contract

Posted on:

Location Type: Remote

Location: California • United States

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Job Level

SeniorLead

Tech Stack

CloudFlash

About the role

  • Design and configure scalable promotions frameworks including:
  • Coupons, vouchers, promo codes
  • Flash discounts and bundles
  • Cashback and referral incentives
  • Define eligibility logic, stacking rules, validation workflows, and redemption orchestration.
  • Partner with marketing and product teams to enable campaign-driven and personalized offers.
  • Establish governance standards for lifecycle management of promotions.
  • Design and implement loyalty programs including:
  • Tier structures
  • Points accrual/redemption logic
  • Rewards and benefits configuration
  • Gamification mechanics
  • Configure segmentation, engagement triggers, and omnichannel loyalty experiences.
  • Align loyalty journeys across mobile apps, web platforms, and CRM touchpoints.
  • Define end-to-end solution architecture integrating Salesforce with:
  • Mobile applications
  • Identity providers (SSO)
  • Billing and subscription platforms
  • Partner ecosystems
  • Design APIs and data flows for promotion validation, entitlement management, and loyalty transactions.
  • Support partner incentive settlement and reporting workflows.
  • Ensure scalable, secure, and high-performance system design.
  • Lead discovery workshops to define roadmap priorities and translate business strategy into scalable Salesforce solutions.
  • Partner with marketing, product, engineering, and operations stakeholders.
  • Align customer acquisition, retention, and engagement strategies with technical execution.
  • Provide architectural and functional leadership across implementation phases.
  • Produce architecture diagrams, sequence flows, and technical documentation.
  • Support QA, UAT, deployment planning, and production rollout.
  • Define standards for performance, security, and anti-abuse logic.

Requirements

  • - 8–10+ years of Salesforce platform experience.
  • - Hands-on experience with **Salesforce Loyalty Management** and Promotions capabilities.
  • - Strong knowledge of CRM, customer lifecycle management, and digital engagement models.
  • - Experience designing API integrations and SSO implementations.
  • - Proven experience delivering omnichannel customer engagement solutions.
  • - Strong consulting presence and executive stakeholder communication skills.
  • - Ability to create architecture diagrams, data flows, and sequence diagrams.
  • Preferred Qualifications
  • - Experience in mobility, transportation, subscription, or marketplace platforms.
  • - Background in discounting systems, referral engines, bundles, flash promotions, or loyalty gamification.
  • - Experience with Salesforce Data Cloud and CRM Analytics.
  • - Familiarity with fraud detection or anti-abuse logic in promotions systems.
  • - Exposure to partner ecosystems and incentive settlement workflows.
Benefits
  • This is an initial 2–3 month contract engagement with the possibility of extension based on project needs and performance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce platformSalesforce Loyalty ManagementAPI integrationsSSO implementationsarchitecture diagramsdata flowssequence diagramspromotions capabilitiescustomer lifecycle managementdigital engagement models
Soft Skills
consulting presenceexecutive stakeholder communicationleadershipcollaborationroadmap prioritizationtechnical executionproblem-solvingdocumentation skillsworkshop facilitationcustomer engagement strategies