Accelerated Claims, INC

Operations

• Operational Alignment: Track, manage, and follow up on deliverables and action items from Quarterly Business Reviews (QBRs) and leadership meetings.
• Performance Tracking: Review KPI dashboards, monitor mid-month collections, and identify emerging performance trends or issues requiring escalation.
• Leadership Support: Assist in preparing weekly VP huddle agendas, document outcomes, and support the COO in developing discussion topics for VP one-on-one meetings.
• Performance Management: Support the finalization of documentation for monthly performance reviews and benchmarking targets across operational regions.
• Communication Coordination: Assist leadership in drafting and distributing communications to field and regional leaders; review management-level messaging for clarity, alignment, and consistency.
• Consultant Oversight: Manage and track deliverables from external consultants engaged by the COO or operational leadership team.
• Administrative & Executive Support: Coordinate the COO’s travel calendar, key meetings, and operational timelines to ensure efficiency and alignment.
• Travel & On-Site Engagement: Travel as needed to support executive meetings, leadership events, or operational initiatives.

Director of Executive Operations