Accelerant

Membership Relationship Director

Accelerant

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Lead

About the role

  • Act as the strategic advisor and relationship lead for your assigned Member portfolio ensuring partnership success and alignment with Accelerant’s long-term goals
  • Identify opportunities for portfolio growth, product expansion and improved performance
  • Use data-driven insight to help Members optimise underwriting, pricing and loss results
  • Lead the onboarding of new prospective Members — from due diligence and internal approvals to post-launch integration
  • Build and coordinate cross-functional onboarding teams, set clear milestones and ensure a smooth transition into live trading
  • Embed a high-quality and consistent experience that reflects Accelerant’s values and standards
  • Partner with Underwriting, Actuarial, Claims, Operations, Reinsurance, and Product & Technology teams to deliver joined-up Member support
  • Use Accelerant’s Analytics Platform to extract insights, monitor performance, and inform data-led decisions
  • Feed continuous improvement ideas into the Analytics Platform development
  • Oversee the commercial and operational health of each Member relationship, ensuring economic viability and sustainable growth
  • Lead commercial negotiations and manage renewal terms
  • Produce and present performance reports and insight summaries for internal and external stakeholders
  • Utilise the Accelerant Risk Exchange (“ARX”) to help deliver the right capacity, limits and underwriting authority for your Member portfolio
  • Support third-party audits and oversee resolution of post-audit actions
  • Stay abreast of market and regulatory developments (FCA, PRA, NBB, Lloyd’s, etc.) and ensure adherence to Accelerant’s standards
  • Promote a culture of professionalism, integrity, and accountability in all interactions

Requirements

  • Strong relationship leader who inspires trust and partnership at senior levels
  • Strategic thinker with commercial instincts and operational discipline
  • Excellent communicator — articulate, persuasive and comfortable engaging with C-suite stakeholders
  • Data-driven mindset with the ability to turn analysis into actionable insight
  • Highly self-motivated and able to work autonomously within a geographically dispersed team
  • Collaborative problem solver who enjoys connecting teams and driving results
  • Proven experience managing MGA or delegated authority relationships
  • Deep understanding of the insurance market and regulatory landscape
  • Experience leading cross-functional projects and influencing senior stakeholders
  • Familiarity with insurance analytics platforms and performance data
  • High proficiency in Microsoft Office and modern collaboration tools
  • University degree preferred; ACII qualification (or progress toward it) desirable.
  • Excellent written and spoken English; other European languages are an advantage.
Benefits
  • Work-life balance : We believe that taking time to rest and recharge makes us all better. That’s why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being.
  • Health and wellness : We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need.
  • Remote work : Work where you’re most productive and fulfilled. This position is open to remote candidates across the UK who have the flexibility to work with our teams distributed across Europe and North America.
  • Travel : We value face-to-face connections and believe that in-person interactions can enhance collaboration and build stronger relationships. Travel could be a small part of your role, with opportunities to connect with your team and our members in person.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data-driven insightunderwritingpricingloss resultsperformance reportsinsurance analyticscommercial negotiationspost-audit actionscross-functional project managementMGA or delegated authority management
Soft Skills
relationship leadershipstrategic thinkingexcellent communicationdata-driven mindsetself-motivatedcollaborative problem solvinginfluencing senior stakeholderstrust buildingoperational disciplineprofessionalism
Certifications
university degreeACII qualification