ACA Group

Accounts Receivable Analyst

ACA Group

full-time

Posted on:

Location Type: Office

Location: Pune • 🇮🇳 India

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Job Level

JuniorMid-Level

About the role

  • Overseeing the entire financial operations process or The customer set-up, invoice creation and cash application for ACA’s clients as well as project reviews and reconciliations related to projects or client accounts
  • Depending on the specific needs of the Accounts Receivables team, the Accounts Analyst will be responsible for one of the areas of focus below: Financial Operations: Oversee and resolve escalation related to cash applications and collections during business day hours
  • APS ownership from project creation down to invoicing
  • Respond to daily revenue-related inquiries from various stakeholders
  • Provide accurate and timely information to support business decisions
  • Assist with financial operations related to acquisitions
  • Ensure seamless transition and integration of acquired entities into existing financial systems
  • Zendesk Ticket Escalations – handle and resolve tickets related to financial operation
  • Prioritize and escalate to ensure timely resolution
  • Process terminations in accordance with company policy and procedure
  • Maintain accurate and up-to-date records of customer interactions and collection activities
  • Prepare and submit reports on collection efforts and results
  • Develop and maintain strategic partnership with Stakeholders
  • Work closely with the Sales AEs and CSMs to address customer issues and improve overall customer satisfaction

Requirements

  • Minimum of 2 years of experience for designated area (Billing or Financial Operations) in a high volume, fast-paced environment
  • Bachelor's degree (Business or Accounting), or other quantitative background
  • Ability to exercise discretion and make independent judgments on matters of significance
  • Demonstrated professional integrity
  • Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
  • Ability to work well in a fast-paced, small-team environment
  • Ability to work independently, multi-task and prioritize effectively
  • Ability to establish and maintain effective working relationships with colleagues and clients
  • Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
  • Dedicated to upholding ACA’s high-quality standards and customer service focus
  • Strong organizational and problem-solving skills with attention to detail
  • Strong oral and written communication skills
  • Proficient with Microsoft Office applications, Adobe Acrobat, and the Internet
Benefits
  • medical coverage fully funded by ACA for employees and their family
  • access to Maternity & Fertility and Wellness programs
  • Personal Accident Insurance
  • Group Term Life Insurance
  • Employee Discount programs
  • Employee Resource Groups
  • time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial operationscash applicationcollectionsbillingreport preparationproject reconciliationcustomer interaction managementdata analysisinvoice creationacquisition integration
Soft skills
professional integritydependabilityflexibilityadaptabilityindependent judgmentrelationship buildingmotivationinitiativeorganizational skillsproblem-solving
Certifications
Bachelor's degree in BusinessBachelor's degree in Accounting