ACA Group

Full-stack Engineer

• Assist in gathering, cleaning, and validating data from various sources.
• Support the creation and maintenance of dashboards and reports.
• Collaborate with teams to understand data needs and deliver insights.
• Perform basic data analysis to identify trends and anomalies.
• Help maintain data integrity and ensure consistent data standards.
• Support technical troubleshooting and documentation of systems.
• Assist in automating routine data tasks using scripts or tools.
• Participate in testing and implementation of new data tools or platforms.

Associate Product Engineer

• Design and implement cloud-native software used by top-tier financial institutions
• Work across the stack — from front-end UX to back-end services and infrastructure
• Collaborate with product managers, compliance experts, and clients to solve high-impact problems
• Apply AI and automation thoughtfully, always keeping human context in the loop
• Engage in continuous learning — about new tech, financial markets, and emerging regulatory challenges

Senior Product Engineer

• Design and implement cloud-native software used by top-tier financial institutions.
• Work across the stack — from front-end UX to back-end services and infrastructure.
• Collaborate with product managers, compliance experts, and clients to solve high-impact problems.
• Apply AI and automation thoughtfully, always keeping human context in the loop.
• Engage in continuous learning — about new tech, financial markets, and emerging regulatory challenges.

Compliance

• Conduct compliance reviews and consulting for clients
• Analyze clients’ books and records for regulatory deficiencies
• Draft reports and summarize findings for clients
• Collaborate with teams on ad-hoc work and projects
• Review and test effectiveness of policies and procedures

Compliance Analyst, MS

Account Manager

• Proactively identifying and developing sales opportunities for ACA’s regulatory compliance consulting
• Managing the business relationships of accounts in the Hedge Fund sector
• Building a strong sales pipeline by identifying new sales opportunities and proactively contacting customers/accounts
• Nurturing leads and generating robust short- and long-term sales opportunities
• Serving as a consultative seller, listening to customer needs and articulating recommended solutions
• Leading and coordinating all aspects of the sales process to guide prospect opportunities to successful closure
• Growing to be a subject matter expert on regulatory compliance consulting, managed services, and regulatory technology products and services

Business Development Manager

Operations

• Provide operational support as assigned to facilitate team workflow
• Assist with workflow management, workflow tracking, and project assignments
• Participate in drafting policies, procedures, and standards as they relate to project workflow
• With oversight, correspond with internal and external clients via email and telephone
• Assist in preparing reports, memos, and other documents as assigned
• Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives

Operations & Analytics Associate

Sales

• Act as a subject matter expert on the designated ACA product/service for our clients through a deep understanding of the benefits and competitive advantages
• Receive opportunities from Account Executive & Sales Executives - successfully and diligently see them to closure
• Experience with varying lengths of sales cycles, pacing of pipeline is beneficial
• Align with Account Executives to serve as a consultative seller, listening to customer needs and clearly articulating the recommended solutions to meet their business objectives
• Consistently meet or exceed sales goals quarter after quarter
• Conduct and report detailed data analysis to identify additional market opportunities for potential and existing ACA products and services
• Identify and respond to requests for bid and proposal opportunities
• Devise selling techniques to drive the business forward and create a large volume of prospects and inquiries
• Lead and coordinate all aspects of the sales process to guide prospect opportunities to successful closure
• Build a strong sales pipeline by identifying new sales opportunities and proactively contacting customers/accounts, nurturing leads, and generating robust short- and long-term sales opportunities
• Confidently present ACA’s offerings, services, and pricing to financial services industry prospects and clients
• Negotiate engagement terms with prospects and clients
• Strong team-player, willingness to lean into the team and work well with different personality types, strengths, and weaknesses

BU Sales Specialist IV – Senior Director

Customer Success Manager

• Onboarding and training new software clients, including account setup
• Working cross-functionally with internal teams to deliver seamless client experience
• Answering client inquiries and resolving customer service issues or escalating to technical support when needed
• Reporting technical issues to the development team and ensuring timely follow-up
• Gathering and relaying client feedback to improve product development and user experience
• Conducting regular outreach to help clients fully leverage our software features
• Supporting internal initiatives and contributing to special projects as needed

Customer Success Specialist

Accounts Receivable

• Lead, manage, and develop the billing and collections department, including 25-30 managers and staff, to achieve organizational goals
• Design and execute strategies to improve billing accuracy, reduce days sales outstanding (DSO), and maximize collections
• Establish and monitor key performance indicators (KPIs) to assess departmental effectiveness and drive improvements
• Ensure compliance with all relevant regulations, standards, and company policies related to billing and collections
• Collaborate with Finance, Sales, Customer Service, and other departments to resolve billing issues and enhance customer experience
• Oversee the implementation and optimization of billing and collection systems, processes, and technologies
• Analyze data and trends to identify opportunities for process improvement and risk mitigation
• Prepare and present reports on billing and collections performance to executive leadership
• Manage relationships with external partners, such as third-party collection agencies and auditors
• Lead change management initiatives to support business growth and evolving regulatory requirements, with a focus on the company-wide Quote-To-Cash transformation project

Senior Director, Accounts Receivable

Consultant

• Support and/or lead managed services projects with other supervisors, relationship managers, account owners, and project leads
• Conduct reviews of clients’ books and records and other documents
• Train new staff on regulations, policies, and procedures in one-on-one and small group settings
• Oversee client relationships, including onboarding new clients, setting scope and workflow expectations, communicating findings, tracking budgets, reviewing invoices, answering questions, and ensuring client expectations and contractual obligations are met
• Analyze potential regulatory matters and assist in interpreting complicated and nuanced compliance deficiencies
• Draft and finalize reports summarizing ACA’s work and findings and review drafts prepared by analysts
• Participate in training and career development via assigned courses/curriculums, supervisor instruction, and other training opportunities
• Develop and maintain internal knowledge resources
• Manage and support thought leadership and other initiatives to promote ACA’s sales and marketing efforts
• Perform other ad-hoc work/special projects as necessary to support ACA’s various client and internal initiatives

Consultant, Filings

Analyst

• Monitor scheduled calls between ACA’s clients and experts in various fields.
• Conduct pre-call diligence, keeping detailed notes, identifying potential issues, and escalating items of interest as needed.
• Prepare written summaries of each call that may be submitted to clients.

Call Chaperone Analyst – MS

General Counsel

• Draft and provide first level review of financial intermediary agreements and authorized participant agreements related to ACA Group’s subsidiary broker-dealers and other related contracts
• Provide recommendations to senior attorneys and operations team regarding agreements
• Assist senior attorneys in negotiating agreements
• Communicate and interact with ACA employees and others regarding contract terms and conditions and other information
• Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives

Assistant Regulatory Counsel

Technical Writer

• Deliver well-written end-user and internal documentation for ComplianceAlpha
• Work with subject matter experts to understand ComplianceAlpha; develop and maintain client-facing user documents, training materials, internal guides
• Report to the lead technical writer
• This role begins remote with potential hybrid; location options include Raleigh/Durham or Pittsburgh areas
• Collaborate with product teams to understand tools and products; assist in development and maintenance of client-facing user documents
• Provide ad hoc support in drafting content for marketing and training purposes, for the ACA website, and to satisfy internal requests

Associate Product Engineer

Senior Product Engineer

Associate Product Engineer

Compliance Analyst, MS

Business Development Manager

Operations & Analytics Associate

BU Sales Specialist IV – Senior Director

Customer Success Specialist

Senior Director, Accounts Receivable

Consultant, Filings

Call Chaperone Analyst – MS

Assistant Regulatory Counsel

Associate Technical Writer