AC Disaster Consulting

Emergency Management Recovery Case Manager

AC Disaster Consulting

full-time

Posted on:

Location Type: Hybrid

Location: Tallahassee • Florida • United States

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Salary

💰 $21 - $24 per hour

Job Level

Junior

About the role

  • **Mission of Role/Position Summary:**
  • The emergency management case manager will ensure efficient grant program compliance processing while ensuring homeowners and clients receive a high level of service.
  • **Tasks, Duties, and Responsibilities:**
  • - Work as a part of the Elevate Florida Case Management team and perform all duties as assigned.
  • - Attend meetings and conference calls with clients and homeowners
  • - Attend training on program requirements and apply all policies and procedures as required.
  • - Manage individual workload of case management.
  • - Ensure productivity, and communications that enable accurate, efficient, and compliant program processing and tracking.
  • - Understand program needs, policies, departmental process flows, and standard operating procedures.
  • - Review records for inconsistencies, investigate and resolve issues with analysis and customer service skills.
  • - Communicate, resolve, and escalate problems and concerns according to proper protocols.
  • - Perform other duties as assigned.

Requirements

  • **Experience/Education Required:**
  • - One year case management and grant management experience required.
  • - High school diploma or equivalent
  • **Experience/Education Preferred:**
  • - Associate degree or higher in social services
  • - Case management experience with housing program
  • - At least one year FEMA HMA grant experience
  • **Additional Qualifications:**
  • - Must be 18 years of age or older.
  • - Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
  • - Must pass company and any applicable client background check and reference check upon offer of employment.
Benefits
  • *Temporary positions are not benefits eligible except where required by law.*
  • EEO Statement
  • *AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.*
  • * This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.*
  • *Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.*
  • *If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at hr@acdisaster.com.*
  • *We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the E-Verify Website and this link to view the E-Verify rights poster to understand your rights in this process.*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementgrant managementprogram compliancerecord reviewissue resolutioncustomer serviceanalysis
Soft Skills
communicationproblem-solvingproductivityteamworkorganizational skills