Absa Group

Customer Experience Executive

Absa Group

full-time

Posted on:

Location Type: Hybrid

Location: Victoria • Botswana

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About the role

  • Dispense and receive physical cash, cheques, travellers’ cheques, drafts and other financial instruments
  • Process foreign currency travellers’ cheques
  • Verify required information for transactions
  • Capture all transactions on the bank’s system
  • Count all cash received or dispensed
  • Undertake end-to-end cashier duties
  • Deliver world-class customer service practices
  • Own and manage customer queries and complaints

Requirements

  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Benefits
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingtransaction processingforeign currency processingcash countingend-to-end cashier duties
Soft Skills
customer servicequery managementcomplaint resolution
Certifications
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies