Abridge

Clinical Success Manager – Nursing

Abridge

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $142,000 - $166,000 per year

About the role

  • Evaluate new product offerings and provide subject matter expertise to our product teams.
  • Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success.
  • Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap.
  • Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value.
  • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more.

Requirements

  • 2+ years of experience as an RN, preferably in the inpatient setting
  • Experience with electronic record systems (Epic is a definite plus)
  • Passion for deeply understanding nursing workflows and improving inefficiencies
  • Proven track record of leading successful initiatives from conception through launch
  • Ability to build relationships with different layers of an organization, from front-line staff to executives
  • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
  • Experience working with cross-functional teams in a fast-paced, startup environment
  • This role requires 25% travel
Benefits
  • Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
  • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
  • Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
  • Paid Parental Leave: Generous paid parental leave for all full-time employees.
  • Family Forming Benefits: Resources and financial support to help you build your family.
  • 401(k) Matching: Contribution matching to help invest in your future.
  • Personal Device Allowance: Tax free funds for personal device usage.
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
  • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
  • Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
  • Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
  • Compensation and Equity: Competitive compensation and equity grants for full time employees.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electronic record systemsEpicsuccess metricsproduct demossales collateral
Soft Skills
relationship buildingcustomer feedbackoptimizing workflowsleading initiativescommunication
Certifications
Registered Nurse (RN)