Extract meaningful insights and identify trends and patterns relevant to our business and product, by collecting, cleaning, and analyzing internal and external data.
Ensure end-to-end visibility and understanding of our AI generation pipelines, from internal quality metrics to automated assessment in production.
Investigate and correct issues identified through data operations monitors, tools, and reports.
Identify user patterns and insights by analyzing user interactions, engagement metrics, funnel analysis, etc. for product improvement and feature development.
Design and analyze A/B tests to evaluate the effectiveness of product features and design changes.
Design and analyze metrics to evaluate our AI models, guide the team on gaps in evaluation processes, and drive solutions to improve measurable outcomes.
Collaborate with product managers, designers, and engineers to translate data insights into product priorities.
Serve as a domain expert for the business context of our analytics data, sharing your understanding of the assumptions and limitations of our business metrics.
Continually enhance our understanding of the business and product, by identifying and filling gaps in our data sources. This includes working closely with multidisciplinary teams such as product, engineering, partner success, and the executive team.

Requirements

8+ years using Python, R, SQL for analytics
5+ years in product-facing roles, driving product outcomes through A/B testing, defining aggressive project and company-level goals, and helping teams achieve them.
Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2)
Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.
A team player, comfortable assisting others across the organization in solving data problems and answering questions with data
Ability to prioritize amidst changing priorities in a fast moving environment.
Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing are all a plus.
Experience with common approaches to measure and drive user engagement is a plus.

Benefits

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonRSQLA/B testingdata visualizationTableauLookerSeabornggplot2data analysis

Soft Skills

excellent communicatorteam playerproblem-solvingprioritizationcollaborationadaptabilityanalytical thinkingstakeholder engagementclear communicationinsight delivery