Abridge

Manager, Physical Security – Life Safety

Abridge

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $165,000 - $205,000 per year

About the role

  • Owning physical security operations for our San Francisco Office, including access control, visitor management, surveillance systems (CCTV), alarm monitoring, and key management
  • Managing the contract security guard force, including staffing schedules, post orders, performance management, training standards, and ensuring consistent service delivery aligned with Abridge's standards and culture
  • Developing and maintaining the office's life safety program, including fire safety plans, emergency action plans, evacuation procedures, shelter-in-place protocols, and AED/first aid readiness
  • Leading incident response for all physical security and life safety events at the office, conducting investigations, writing after-action reports, and driving corrective actions
  • Conducting regular risk assessments and security audits of the facility, identifying vulnerabilities and recommending improvements to physical security posture, technology, and procedures
  • Collaborating with Facilities, IT, and People teams on office buildouts, access control integrations, new hire/offboarding security procedures, and workplace safety initiatives
  • Managing security technology systems including access control platforms, video management systems, intrusion detection, and intercoms—overseeing installation, maintenance, and upgrades
  • Creating and delivering security awareness training for employees, covering topics such as workplace safety, visitor protocols, emergency procedures, and threat awareness

Requirements

  • 5+ years of experience in physical security, corporate security, or related fields, with at least 2 years in a supervisory or site-lead capacity
  • Hands-on experience managing a contract security guard force, including staffing, scheduling, post orders, training, and performance accountability
  • Strong vendor and contractor management skills, with experience managing vendor relationships, negotiating contracts, and holding partners to consistent service standards
  • Experience developing or managing life safety programs, including fire and evacuation plans, emergency action plans, and conducting drills
  • Comfort leading incident response for physical security events in an urban environment, including de-escalation, documentation, and coordination with law enforcement when needed
  • Working knowledge of security technology systems such as access control (e.g., Verkada, Genetec, Brivo, Lenel), video management/CCTV, intrusion detection, and visitor management platforms
  • Familiarity with local and federal safety regulations including OSHA, fire codes, and building safety standards
  • Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization—from front desk staff to executive leadership
  • Highly organized and self-directed, able to manage multiple priorities independently in a fast-paced, high-growth environment
  • Sound judgment and calm under pressure, with the ability to make critical decisions during security incidents or emergencies
Benefits
  • Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
  • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
  • Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
  • Paid Parental Leave: Generous paid parental leave for all full-time employees.
  • Family Forming Benefits: Resources and financial support to help you build your family.
  • 401(k) Matching: Contribution matching to help invest in your future.
  • Personal Device Allowance: Tax free funds for personal device usage.
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
  • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
  • Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
  • Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
  • Compensation and Equity: Competitive compensation and equity grants for full time employees.
  • ... and much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
physical securitycorporate securitylife safety programsincident responserisk assessmentssecurity auditsvendor managementcontract negotiationemergency action planstraining standards
Soft Skills
communication skillsinterpersonal skillsorganizational skillsself-directedjudgmentcalm under pressureleadershipperformance managementde-escalationcollaboration
Certifications
OSHA compliancefire safety certificationbuilding safety standards