Partner with Product Managers to define and evolve Abridge’s cross-product integration strategy in Epic and other EHRs.
Guide the design of end-to-end workflows into and out of EHR systems, ensuring integrations are intuitive and complete for our clinicians users. Partner with product and clients to develop best practices and build credibility.
Serve as the escalation point for complex EHR workflow questions and integration-dependent product decisions, outlining recommendations and tradeoffs.
Support PMs and Engineering by evaluating EHR APIs, vendor services, and integration mechanisms, advising on feasibility, constraints, and optimal pathways.
Help teams anticipate integration risks early, reducing rework, iteration cycles, and downstream delivery delays.
Track EHR platform changes, releases, and dependencies to maintain shared clarity on technical constraints and opportunities.
Act as a connective tissue across Strategic Partnerships, Product, Engineering, Partner Experience, and Implementation teams to ensure scalable integration decisions.
Bring structure and shared context to fragmented integration workstreams, improving velocity and consistency across channels.
Partner with Implementation and Partner Success teams to inform repeatable integration patterns and scalable delivery approaches.

Requirements

5+ years of experience working with or within EHR ecosystems (Epic, Oracle/Cerner, athenahealth, or MEDITECH) in integrations, workflows, or technical enablement.
Strong understanding of EHR workflows, interoperability patterns, APIs, and implementation constraints in real-world health system environments.
Ability to influence without direct authority. Experience partnering closely with Product and Engineering teams to guide integration strategy without direct ownership of delivery.
Comfort operating in ambiguity and acting as a centralized expert across multiple parallel workstreams.
Excellent communication skills, with the ability to translate complex technical and workflow considerations into clear guidance for diverse stakeholders.
Highly organized, proactive, and motivated by enabling speed, quality, and trust at scale.

Benefits

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EHR integrationsEHR workflowsAPIsinteroperability patternstechnical enablementintegration strategyintegration mechanismsintegration risksvendor servicesworkflow design

Soft Skills

influence without authoritycommunication skillsorganizational skillsproactiveability to operate in ambiguitycollaborationguidance for stakeholderscredibility buildinganticipation of risksmotivation for quality