ABOUT YOU

Technical Account Manager

• Own and manage 5-10 enterprise customer relationships from a technical perspective
• Act as trusted advisor for platform usage, integration best practices, and architecture decisions
• Translate complex customer requirements into actionable feature requests and influence the product roadmap
• Map business needs to product features and drive proactive adoption
• Coordinate technical escalations with solution engineering, support, and product teams
• Lead technical QBRs, integration reviews, and roadmap alignment workshops
• Monitor platform health, usage, and KPIs, recommending improvements

QA Engineer

• Develop QA automation blueprints and test frameworks.
• Design, implement and maintain scalable automated test suites.
• Perform exploratory manual testing for new features.
• Collaborate with product managers and developers to refine acceptance criteria.

Technical Account Manager

Senior Quality Assurance Engineer – Sponsored Content, Product