Abell Pest Control

Client Services Representative

• Answer all incoming telephone calls to secure residential sales and schedule services
• Ensure Route Managers data entry work is completed
• Solve residential account issues
• Manage customer files and ensure filing is current
• Schedule Route Managers one-time work and home services
• Ensure follow-up calls guarantee customer satisfaction
• Complete month-end reports
• Check missing tag reports
• Support Branch staff as directed by Manager

Client Care Specialist

Account Executive

• Contacting business customers via phone, email, and text
• Promote services and handle service requests
• Involved in onboarding and training program
• Some administration to facilitate new sales

Client Care Specialist

Inside Sales Representative